TELUS

Strategy

• Collaborate with Revenue Operations and sales leadership to monitor performance against targets
• Lead the sales forecasting process end-to-end
• Partner with Revenue Operations & Sales Incentive & Rewards team to manage compensation structures and sales targets
• Support territory design and account assignment strategy
• Activate Integrated Planning Process (IPP)
• Establish and monitor effective funnel management practices tailored to Employer Canada's business dynamics

Senior Strategy Manager, Performance and Planning

Data Scientist

• Establish and champion CRM best practices across the Employer Canada team, developing frameworks, documentation, and training that enable sales leaders and team members to leverage Salesforce effectively and consistently
• Design and build intuitive dashboards and self-serve reporting capabilities that provide real-time visibility into key business metrics—including attainment, pipeline health, activity, and performance—enabling quick and accurate decision-making
• Automate manual reporting processes and routine data tasks using process automation and AI tools, reducing administrative burden and freeing up time for strategic analysis and business enablement
• Conduct ad-hoc data analysis specific to regional needs, translating complex data into actionable insights that support channel leadership strategy and drive informed business decisions
• Champion artificial intelligence adoption and innovation, identifying opportunities to apply AI tools and techniques to enhance reporting, forecasting, and business operations while fostering a culture of continuous learning
• Collaborate with sales leaders and the enablement team to identify data and reporting gaps, prioritize initiatives, and continuously improve our data infrastructure and self-serve capabilities.

Data Intelligence Lead, Senior Strategy Manager

Sales

• Vous piloterez une équipe de vente selon une approche consultative, alignée sur les principes directeurs de notre organisation commerciale
• Par un coaching bienveillant et structuré, vous aiderez votre équipe à optimiser sa stratégie de vente croisée en posant des questions pertinentes
• Vous élaborerez des plans commerciaux équilibrés, alliant gains à court terme et croissance durable
• En exploitant les données et les outils d'IA, vous affinerez la stratégie commerciale et cultiverez des partenariats fondés sur la confiance

Directeur général des ventes – Solutions Partenaires

• Lead a sales team using consultative, solution-based methodologies aligned with PSO frameworks
• Coaching with empathy and clarity, help your team think strategically about cross-selling by asking powerful questions and listening actively to identify opportunities that genuinely solve customer problems
• Develop business plans balancing immediate wins with sustainable growth across TELUS offerings
• Leverage data and AI tools to optimize your sales approach, maintain key partner relationships with integrity, and facilitate honest conversations about performance and development

Director Sales – Partner Solutions

Pharmacist

• Prepare medications accurately using both manual methods and state-of-the-art robotic dispensing systems
• Manage inventory by ordering, receiving, and restocking medications and supplies across standard and central fill operations
• Process administrative tasks including insurance claims, patient record management, and pharmacy software documentation
• Support high-volume central fill operations with precision and efficiency
• Maintain compliance by ensuring a clean, organized, and sanitary work environment while adhering to all provincial pharmacy regulations and safety guidelines
• Collaborate seamlessly with Pharmacists, RPTs, and team members to deliver excellent patient service

Pharmacy Assistant

Architect

• Inspire our partners to make the world better, together
• Responsible for pre-sales solutions for our voice, data, mobile and Internet of Things (IoT) services
• Drive post-sale success and customer experience
• Work closely with account directors to design scalable, customer-focused solutions
• Prepare integrated solutions that include data, voice, mobile and IoT services
• Lead customer conversations with confidence and clarity
• Build strong, long-term customer relationships

Customer Solutions Architect – Pre-Sales, Wholesale Solutions

Solutions Engineer

• Prime integrated solutions across Data (Fibre, WAN, L2VPN, IP networking), Voice (SIP trunking, VoIP, voice termination), Mobility (Wireless services, MVNO/MVNE, roaming, messaging), and IoT (SIM-based connectivity, connected car, telemetry, asset tracking)
• Lead customer conversations with confidence and clarity, simplifying complex technical concepts into business-relevant solutions for diverse technical and executive audiences
• Partner with Sales Executives to qualify and shape opportunities, drive multi-product solutions, and support cross-sell and new logo acquisition as the trusted technical advisor
• Build strong, long-term customer relationships through a customer-first mindset, deeply understanding business drivers, challenges, and growth opportunities

Customer PreSales Solutions Architect – Wholesale Solutions

• Support TELUS’ B2C business units on strategic initiatives to deploy or leverage data and technology responsibly and ethically
• Educate and advise business units on new or existing data uses and implementation of ethical technologies
• Lead innovative strategies and creative solutions to de-risk business activities and address privacy, compliance, AI and data governance considerations
• Actively engage and collaborate with cross-functional stakeholders to develop and implement technology solutions
• Lead the development, design, and implementation of processes, frameworks, technology requirements and testing protocols that standardize best practices in data governance
• Identify, quantify, and escalate data risks promptly, with a sense of urgency, and recommend mitigating controls
• Adapt to meet the changing needs of the organization, while maintaining a focus on the mission

Senior Data & Trust Manager – Privacy & AI

Business Analyst

• Redefining customer experience for both our stakeholders and internal team
• Transforming our team members' experience with recommendations on innovative solutions and efficient processes
• Driving change through the identification and quantification of continuous improvement opportunities
• Documenting business requirements and performing User Acceptance Testing for incentive tool releases and projects
• Producing monthly and adhoc analytical reports to different levels of management
• Modelling data and providing recommendations for incentive plan Plan configuration within the incentive tools
• Supporting data integrity analysis and auto-load of data feeds
• Supporting monthly incentive processing and audits
• Recommending process improvements to reduce re-work
• Collaborating with Business Transformations partners in an agile setting

Business Analyst II – Sales Incentives, Recognition

Product Specialist

• Help business leaders make strategic decisions
• Monitor competitive pricing, promotions, offers, and product positioning across multiple brands and key competitors on an ongoing basis
• Gather competitive intelligence through multiple channels (market research, sales channel feedback, customer data, public sources, and third-party tools) and maintain organized competitive tracking systems
• Analyze competitive trends and patterns, identifying shifts in market positioning, new offer types, and emerging competitive tactics
• Create clear, compelling competitive analysis reports and briefs that distill complex market information into actionable insights for the wider team
• Support the development of competitive response strategies by providing timely, accurate intelligence on competitor moves and market reactions
• Collaborate with cross-functional teams (Pricing, Channel/Sales, Brand & Value Proposition) to gather primary and secondary competitive data
• Maintain competitive dashboards and reference materials that track key metrics, pricing changes, and offer portfolios across the market
• Identify trends, anomalies, and patterns in competitor behavior that signal strategic shifts or new opportunities
• Support post-campaign analysis by benchmarking our offers and performance against competitive alternatives

Product Specialist – TELUS Mobility Acquisition, Competitive Intelligence

Consultant

• Create a welcoming, inclusive, and engaging environment for all fitness centre members
• Supervise the corporate fitness facility during scheduled operating hours
• Build positive relationships with members while providing guidance on the safe and effective use of fitness equipment
• Facilitate the completion of health screening questionnaires (GAQs) and participant waivers
• Design and deliver individualized fitness programs tailored to members' goals and abilities
• Plan, instruct, and coordinate a variety of group fitness classes while encouraging participation
• Organize recreational programming, including organizing leagues, tournaments, and other wellness initiatives
• Promote fitness and wellness programs through onsite engagement and social media
• Support the day-to-day operation of the fitness centre to ensure a clean, safe, and welcoming environment
• Assist with equipment maintenance by identifying repair needs and recommending new or replacement equipment
• Monitor participation trends and prepare monthly and quarterly usage reports
• Contribute ideas that enhance the overall member experience and support continuous improvement

Fitness & Wellness Consultant

Marketing

• Establish GTM PMO governance – Design, document, and enforce standardized GTM planning processes, playbooks, and calendar frameworks across TELUS Consumer Solutions to ensure consistency and repeatability
• Create quarterly go-to-market plans working with commercial program leadership and channels to ensure E2E readiness
• Orchestrate Master WBS – Develop and maintain comprehensive Work Breakdown Structures (WBS) that sequence GTM releases, master campaigns, and cross-functional deliverables across business priorities
• Orchestrate end to end GTM operations for mass acquisition/STIM events like Black Friday
• Drive process standardization – Partner with cross-functional teams to implement, monitor, and continuously improve GTM planning frameworks, establishing single-source-of-truth documentation and tools
• Manage GTM calendar sequencing – Coordinate release timing and program timing across all consumer brands and channels to optimize market impact and resource efficiency
• Build strong relationships with a broad audience of stakeholders to align on national bundle strategies, cross-channel messaging priorities, and negotiate trade-offs
• Advocate for marketing and sales channels in strategic planning to optimize programs and results across all products, regions, and business priorities

Marketing Manager

• Translate business requirements into detailed specifications and participate in the high-level design and estimation process
• Design software solutions aligned with solution architecture and technical roadmap
• Work closely with the development team to define functional specifications and required system changes (including non-functional requirements)
• Provide technical support and leadership in case of incidents or service interruptions to ensure effective resolution
• Design intuitive solutions that add value for users
• Break down development elements into small increments that benefit users
• Collaborate with the Software Product Owner (SPO), UX designers, and key partners in a matrix structure
• Produce documentation for the user community (release notes, guides)
• Document designs within the allotted timeframes
• Work with developers and quality assurance to ensure complete understanding of the design and alignment of development initiatives
• Support delivery teams (development and QA) to ensure quality deliverables

Bilingual IT Business Analyst

• Partner with clients and internal teams to understand business needs
• Translate requirements into detailed technical specifications
• Support the design, development, and delivery of web portal solutions
• Ensure solutions are user-friendly, accessible, and aligned with client expectations
• Contribute to the successful migration and implementation of client portals
• Lead requirements gathering through workshops and client interactions
• Break down complex needs into clear, structured documentation
• Collaborate on solution design and estimation discussions
• Support development teams by clarifying requirements
• Coordinate and participate in user acceptance testing (UAT)
• Ensure accessibility standards (WCAG) are applied
• Contribute to release documentation and communication
• Manage priorities across multiple projects with tight timelines

Business Analyst – Web Portal Lead

Product Manager

• Manage a complex backlog for a large team and ensure alignment with product strategy, technical roadmap, and business objectives
• Translate business needs, customer feedback, and product priorities into clear user stories, acceptance criteria, and backlog items
• Define sprint objectives and support the team in progressive delivery during each iteration
• Actively participate in SAFe/Agile ceremonies — cycle and iteration planning, backlog refinement, demos, and inspect/adapt activities
• Collaborate closely in tandem with another SPO — share the vision, decisions, and responsibility, ensuring clear roles and constructive synergy
• Facilitate cross-functional collaboration — coordinate business analysts, developers, and QA testers toward a common objective
• Ensure backlog clarity and readiness — items well understood, properly sized, sequenced, and ready for delivery, broken down into small deliverable increments
• Make informed decisions and provide clear priorities to the development team
• Navigate technical debt while innovating — balance refactoring needs (modernization, quality) with new feature requests
• Support alignment of expectations regarding testing, quality, usability, and delivery across teams
• Validate and deliver quality — verify that work meets acceptance criteria and customer expectations
• Prepare the team's future — document processes, train talent, and establish foundations for progressive transition toward autonomy
• Identify and resolve risks, dependencies, and blockers by collaborating with stakeholders
• Promote continuous improvement and contribute to Agile maturity within the team.