U.S. Bank

IT Support

• Partner with leadership to shape and operationalize strategic priorities
• Translate strategy into actionable roadmaps, initiatives, and deliverables
• Monitor progress and ensure alignment with enterprise and regulatory expectations
• Lead end-to-end design and simplification of the audit lifecycle and related workflows (planning through reporting)
• Identify and eliminate inefficiencies, duplication, and unnecessary complexity
• Partner with methodology, planning, operations, and audit teams to ensure solutions are practical and scalable
• Lead cross-functional initiatives aligned to efficiency, automation, standardization, and innovation
• Manage a portfolio of high-priority projects with clear outcomes, timelines, and success measures
• Drive execution through structured project management and stakeholder coordination
• Develop and execute change management strategies to support successful implementation of new processes, tools, and ways of working
• Develop clear, concise, and compelling communications for a variety of audiences, including senior leadership
• Serve as a key liaison between Professional Practices and audit teams to ensure alignment and transparency
• Facilitate discussions, working sessions, and governance forums as needed
• Partner across Professional Practices to deliver integrated solutions
• Build strong relationships with audit teams to understand pain points and inform continuous improvement efforts
• Lead cross-functional project teams, including setting direction, coordinating resources, and holding team members accountable for delivery

Senior Audit Manager – Professional Practices Strategy & Transformation

Financial Planning and Analysis

• Supports development and ongoing management of the CAS Financial Plan, including: data collection, validation, and maintenance; variance analysis and forecasting support; preparation of planning inputs aligned to enterprise timelines
• Assists in maintaining audit and financial planning datasets and tools to support financial forecasting and decision-making
• Prepare and validate recurring board, committee, and management reporting materials to ensure accuracy, completeness, and alignment across audit and financial planning outputs
• Leveraging reporting dashboards, metrics, and analytics to support leadership insights
• Partners closely with the Resource Planning Analyst to perform comprehensive analysis of financial, audit, and resource data to identify trends, risks, and opportunities
• Execute data quality checks and reconciliation processes across planning and financial datasets
• Support the design and implementation of data integrity and quality control enhancements
• Maintain documentation and controls supporting audit and financial planning processes
• Support planning governance routines, including: timeline tracking and milestone management; coordination of inputs across audit teams; assist in preparation of materials for governance forums and leadership reviews
• Contribute to updates of procedures, job aids, and training materials
• Support responses to audit, regulatory, and quality assurance inquiries by: gathering and validating requested information; ensuring consistency across materials and messaging
• Collaborate with internal audit teams, finance partners, and risk stakeholders to resolve data or reporting questions
• Monitoring the Planning Shared Inbox to ensure timely and accurate responses to questions and requests
• Contribute to planning-related initiatives such as: process improvement and automation efforts; reporting enhancements and tool optimization; support for organizational or planning changes; participate in special projects and perform other duties as assigned by leadership

Audit & Financial Planning Analyst – Professional Practices

System Administrator

• Supports the installation, configuration, and maintenance of purchased applications or application frameworks.
• Participates in the design configuration, problem diagnosis, maintenance, and installation of application systems and/or user group profiles.
• Validates system functionality after changes.
• Participates in testing and installing new software releases and application system upgrades.
• Analyzes, monitors, and fine-tunes the application system to achieve optimum performance levels.
• Works with internal infrastructure teams and vendors to resolve issues with hardware and software.
• Maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation to ensure data integrity.
• Participates with application system problem resolution by working with application developers, vendors and internal infrastructure team members to troubleshoot.

Application Systems Administrator – Oracle, Linux Systems

Copywriter

• Responsible for writing responses to Requests for Proposal (RFPs) under strict deadlines
• Create additional documents, including pricing proposals, standard program proposals and ad hoc documents for external clients
• Projects coordinated with sales representatives and relationship managers in field offices
• Manages projects independently and adheres to detailed client specifications
• Interacts with sales/relationship management staffs to integrate pricing into formal proposal documents
• Updates product information and sales positioning, customizes proposals to the agreed-upon sales strategy
• Performs daily quality control reviews and copy editing activities

Proposal Writer, Copy Editor

Security Engineer

• Provide independent oversight and credible challenge across Technology and Information Security domains including governance, controls, risk assessments, metrics, and issue management.
• Perform risk-based assessments to identify control gaps, thematic risks, and emerging threats.
• Develop independent risk opinions supported by analysis, evidence, and professional judgment.
• Evaluate alignment with applicable laws, regulations, and industry frameworks (e.g., NIST, FFIEC, PCI).
• Partner with business and risk stakeholders to support the implementation and maintenance of effective risk management frameworks.
• Identify gaps in processes, systems, controls and drive solutions to minimize risk exposure.
• Ensure risks are actively identified, monitored, escalated, and remediated as appropriate.
• Influence policies and procedures to strengthen the control environment and reduce regulatory risk.
• Build and maintain strong relationships with First Line stakeholders while maintaining independence and objectivity.
• Provide clear, concise, and executive-ready communication of risk posture, key issues, and trends.
• Engage senior leadership to support risk-informed decision making.
• Translate complex technical risks into actionable business insights.
• Lead, coach, or mentor risk and security professionals; support talent development and team capability.
• Contribute to strategic initiatives impacting enterprise technology, security and risk programs.
• Act as a subject matter expert on technology and cybersecurity risk and regulatory expectations.
• Promote a strong risk culture emphasizing accountability, transparency, and continuous improvement.

Risk Assessment Lead – Cybersecurity Risk Oversight

Risk

• Execute fraud risk assessment processes and early engagement efforts with business lines to ensure effective controls are in place for business changes, aligning with policy and strategic risk mitigation
• Work cross-functionally with business line product and enablement partners to evaluate, identify, and influence adoption of a risk-based approach to mitigate potential fraud risk from either new product development/ modification of an existing product offering/ significant strategy update
• Execution of fraud risk management governance routines, such as the Evaluation of all fraud-related PRISMs
• Independent fraud risk assessments
• Fraud incident oversight
• Root Cause Analysis of large adverse events
• Fraud risk assessment of Third-Party Service Providers
• Fraud related complaint analysis
• Partner closely with the PRISM office and business line stakeholders on key initiatives including ongoing assessment of the PRISM fraud assignment criteria and other strategic ventures and acquisitions
• Stay on top of emerging fraud risks in the industry to ensure the assessments take into consideration current operating environment and speed of execution
• Drive and support strategic fraud risk initiatives and special projects as needed, contributing to enterprise-wide fraud risk mitigation and governance enhancements
• Collaborate and provide support to partners within the Enterprise Fraud Risk Management and other second line partners

Enterprise Fraud Risk Management – Business Line Risk Manager

Content Writer

• Responsible for driving and leading the development, review and on-going maintenance of operational procedures, training materials, process maps, communication, and communication plans
• Working with applicable business line areas and owners as well as cross functionally as necessary
• Ensure all materials are aligned with corporate policies
• Provide reporting to the Business Line on Special projects
• Drive approval process for all written products

Technical Procedure Writer

Data Engineer

• Define and drive enterprise data architecture strategy
• Establish target-state data platform architectures and standards aligned to business priorities.
• Translate business requirements into scalable data architecture solutions.
• Design and govern enterprise data ecosystems
• Architect data solutions and integration strategies across systems.
• Ensure consistent access, integration, and consumption of data across platforms.
• Lead data architecture governance and quality initiatives
• Define standards for data quality, metadata, master data, and lifecycle management.
• Establish data governance policies, compliance controls, and security practices.
• Drive platform and technology decisions
• Evaluate and recommend data platforms, tools, and emerging technologies.
• Define standards for data integration, pipelines, and data services.
• Collaborate across business, data, and technology teams
• Partner with stakeholders to align data architecture with enterprise objectives.
• Act as a bridge between data strategy and technical execution.
• Provide leadership and oversight
• Lead architecture reviews and ensure adherence to standards
• Support delivery teams through the product lifecycle.

Enterprise Data Architect

Financial Crime

• Join a team of Financial Intelligence Unit (FIU) analysts focusing on AML Transaction Monitoring models.
• Partner closely with model owners, Model Risk Management, auditors, and senior leadership to evaluate model behavior and identify emerging risks.
• Perform ongoing monitoring and performance assessments of AML Transaction Monitoring models.
• Conduct comprehensive code reviews and code change assessments for alignment with documented intent, coding standards, and regulatory requirements.
• Execute and document periodic testing, validation support, and performance reviews in alignment with regulatory expectations.
• Provide clear, constructive feedback to model and code owners, supporting effective issue resolution and continuous improvement.
• Prepare and present materials for audiences including senior leadership, Model Risk Management, Corporate Audit, and regulatory partners.

Quantitative Model Analyst 3 – AML

Account Manager

• The overall management of a book of small to medium business accounts, including maintenance, growth, increased profitability, strategic direction, overall client satisfaction, and contract renewals
• Consulting with clients through data analysis, industry education, presentation of performance results and recommending action to improve performance
• Being the escalation point for both internal and external client issues

Client Account Manager

Client Partner

• In conjunction with business development officers, responsible for developing and maintaining relationships with Corporate Trust clients
• Reviews and accepts new client relationships based on business line account acceptance policies and procedures
• Provides quality service based on client needs, wants, and expectations; aligns actions accordingly
• Remains sensitive and responsive to both internal and external clients
• Builds distinctive predictable levels of service; resolves problems quickly and effectively
• Works closely with new business development staff, serving as a collaborative business partner
• Identifies business risks and operational challenges and takes steps to mitigate risk and enhance operating systems and processes
• Coordinates the development and implementation of operational changes within the unit
• May be responsible for meeting certain revenue, new business and expense goals
• May manage staff, hire new staff, and/or train staff to successfully meet business objectives

Client Manager

Operations

• Deliver the Enterprise SAM operational outcomes aligned with COBIT, FFIEC, and internal risk standards
• Execute modern, end-to-end SAM operational workflows across the ServiceNow ecosystem (request, procurement, entitlement, deployment, compliance, reclamation), prioritized by enterprise value and risk prioritization
• Maintain and improve software compliance and optimization across SaaS, COTS, and on Prem licensing models
• Deliver continuous audit readiness through automated license reconciliation, evidence generation, and compliance validation
• Measure and report KPIs and KRIs for operational performance, software compliance, financial exposure, and software optimization outcomes
• Act as a primary partner to internal stakeholders and clients, ensuring SAM operational outcomes align to their goals, decisions, and success metrics while maintaining sustainable control effectiveness
• Lead overall reporting support, including intake processes, intake prioritization, and data-driven guidance and insights
• Develop and execute risk remediation action plans informed by operational process insights and performance metrics
• Lead organizational change management and adoption strategies to drive consistent execution of standardized SAM operational workflows
• Lead and inspire a high-performing team accountable for execution, adoption, and ongoing operational process maturity—championing career development, performance excellence, and a culture of engagement, resilience, and accountability

IT Operations Manager – Software Asset Management

Artificial Intelligence

• Champion Agile principles and practices across AI and data-focused teams, driving adoption and continuous improvement
• Coach product owners, engineers, and business stakeholders on Agile frameworks such as Scrum, Kanban, or SAFe
• Facilitate core Agile ceremonies (sprint planning, stand-ups, reviews, retrospectives) to ensure effective team execution
• Foster a culture of transparency, collaboration, and iterative delivery across cross-functional teams
• Partner with technical teams (data science, ML engineering) and business leaders to translate AI use cases into actionable backlogs and sprint goals
• Guide teams in delivering AI/ML solutions iteratively, accounting for experimentation, model training, and validation cycles
• Align delivery plans with business objectives, ensuring AI initiatives provide measurable value
• Support prioritization of work based on business impact, technical dependencies, and data readiness
• Enable collaboration across diverse teams, including data scientists, engineers, product managers, and domain experts
• Remove impediments and escalate risks impacting delivery timelines or outcomes
• Act as a liaison between technical and non-technical stakeholders to ensure shared understanding
• Define and track Agile and AI-specific performance metrics (e.g., velocity, cycle time, model performance indicators)
• Ensure AI delivery adheres to governance, compliance, and ethical standards (e.g., bias, data privacy)
• Facilitate retrospectives and apply learnings to improve delivery effectiveness and team maturity
• Promote data-driven decision-making and experimentation
• Support enterprise Agile transformation efforts, particularly within AI and digital initiatives
• Influence leaders and stakeholders to adopt Agile ways of working and AI-enabled delivery models
• Drive mindset shifts toward iterative development, experimentation, and continuous learning

AI Agilist

Customer Success Manager

• Partner with business teams to shape AI ideas before formal intake
• Ensure requests are clear, complete, and aligned to business priorities before submission
• Educate teams on approval requirements (AI Champion, Business Line Approver, etc.)
• Serve as the single front door to the AI CoE for assigned business lines
• Guide use cases through triage, early review, and decisioning stages
• Proactively identify and resolve stalls, gaps, or unclear ownership
• Build strong relationships with business line teams, AI Champions, and execution partners
• Re-engage with teams once solutions are live to confirm adoption, usability, and effectiveness
• Socialize reusable AI capabilities to reduce duplicate effort across teams

AI Customer Success Manager

Customer Support

• Customer service and support role working directly with customer accounts, inquiries, and items directly related to client satisfaction
• Supports sales teams in executing a One Bank strategy and growing market share
• Responsible for retaining and deepening client relationships by providing exceptional client experience and support
• Proactively works to identify potential problems, compliance issues, and to maximize client satisfaction
• Has primary responsibility for risk and compliance requirements by ensuring timely and accurate compliance to procedural, policy and regulatory requirements