U.S. Bank

Manager

• Manages and leads a team of professionals who are directing real estate activities such as site location, design, planning, construction, space leasing, property management and maintaining the professional appearance of the interior and exterior of properties.
• Plans, budgets and schedules department needs and provides oversight to plan and budget for region's facility modifications, including estimates on equipment, labor materials and other related costs.
• Ensures the optimal utilization of the team's resources.
• Provides leadership and strategy for real estate assets.
• Manages and leads the company’s diverse real estate lease portfolio and initiatives.
• Responsible for conducting market and demographic research, as well as leading site selection and property tours with teams and third-party service providers.
• Prepares market and initial site analysis, including trends, competition reports, and general site information.
• Prepares financial analysis to support lease recommendations.
• Develops and analyzes budgets and financial information for new locations.
• Ensures lease obligations are fulfilled, documentation and company issues are resolved.
• Manages real estate location inquiries, suggestions, and requests regarding prospective locations as assigned.
• Regularly and efficiently communicates with all parties involved in a project (i.e. sponsor, stakeholders, team members, etc.)
• Communicates resource shortfalls to superiors in a timely manner.
• Works to establish and maintain relationships with Real Estate Investment Trusts (REITs), brokers, developers, and landlords.
• Monitors all leasing activity to ensure maximum occupancy and income and manages the tenement process.
• Responsible for monitoring the property management team.
• Renders assistance during acquisition and disposition of properties.
• Models a full lifecycle financial analysis for projects/assets in the portfolio.

Regional Asset Manager

Financial Crime

• Maintaining a structured engagement model with law enforcement, peer institutions and industry groups
• Ensuring timely and accurate responses, tracking and metrics related to law enforcement requests
• Managing sensitive projects and relationships
• Engaging with federal, state, and local law enforcement through proactive initiatives
• Representing U.S. Bank as a credible, consistent external-facing leader for financial crimes collaboration
• Overseeing complex investigations involving sophisticated networks, significant risk exposure, or high-profile external coordination
• Providing executive-level briefing to internal and external stakeholders
• Monitoring changes in legal and regulatory frameworks related to law enforcement cooperation
• Contributing to the framework, policies, procedures and controls for effective identification and mitigation of the financial crime risks
• Supporting EFCC strategic planning efforts
• Supporting EFCC in regulatory exams and internal audits
• Ensuring timely issue identification and resolution
• Preserve confidentiality requirements and data protection

Director of Financial Crimes – External Engagement

• Leading a team that performs exploratory, data-driven investigations to identify emerging financial crime risks, typologies, and network patterns
• Translating intelligence into actionable insights that drive investigative priorities and SAR decisioning
• Partnering with EFCC Financial Intelligence Unit’s (FIU) FIU to convert emerging risk insights into transaction monitoring rules, scenarios, and alerting strategies
• Track and report on impact of intelligence-driven actions (e.g., alerts generated, cases opened, risks mitigated)
• Developing a strong interaction model with industry peers to promote collaboration related to financial crime threats
• Coordinating the intake of financial crime intelligence or the sharing identified suspicious activity with law enforcement
• Providing executive-level briefing to internal and external stakeholders
• Monitoring changes in legal and regulatory frameworks related to BSA compliance
• Ensuring confidentiality requirements are observed and data is protected

Financial Crimes Investigative Manager – Emerging Risk and Trends

• Advance U.S. Bank’s National Strategic Markets and Affordable Lending objectives by helping to design and execute high‑impact business development plans that significantly expand mortgage access across all strategic growth markets.
• Develop connections that strengthen consumer and COI engagement models to drive measurable production lift, deepen community partnerships, and advocate awareness with the communities we serve and U.S. Bank employees.
• Actively engage community organizations to create awareness and access for both consumers and COIs to relevant services and products.
• Participate in and/or lead local events and partner with community organizations focused on advancing homeownership.
• Deliver consistent cross functional and mortgage referrals.
• Serve as a resource and coach in assigned market, driving awareness of the tools available to advance homeownership.

COI & Consumer Engagement Manager – Mortgage

Consultant

• Develops profitable business account relationships and increased profitability from existing and new accounts.
• Identifies business opportunities based on knowledge of clients, markets, products and services.
• Makes sales presentations to existing and/or prospective clients informing them of benefits of using the organization's products and services to meet their needs.
• Implements and maintains an effective referral network and call program to promote sales

Business Card Consultant

• Partners with their assigned Line of Business, other Risk/Compliance/Audit (RCA) professionals, and RCA Managers to, depending on their function, create, implement, maintain, review or oversee an effective risk management framework.
• Participates in projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulations.
• Identifies gaps and informs solutions that minimize losses resulting from inadequate internal processes, systems or human errors.
• Identifies, responds and/or escalates risks as appropriate.
• Serves as a functional liaison between the Line of Business and the Lines of Defense.

AML/Fraud Intake – Analyst

Full-stack Engineer

• Adopt & advocate best engineering practices, reusable modular designs resulting in a quality and fast-paced deliverables.
• Experience in building common services framework for Logging, Error Handling, Auditing, Policy Management, Authentication, and Authorization.
• Proficiency in building Microservices using Java, Springboot, GraphQL , etc.
• Good understanding of Microservice architecture with experience in containerized deployment using MS Azure.
• Proficiency in Azure Cloud capabilities.
• Proficiency in integration with Databases (Cassandra, Yugabyte/RDBMS) and Streaming platforms (Kafka).
• Experience in Continuous integration and Continuous deployment using Maven, Jenkins, Docker, Kubernetes and Springboot.
• Experience in scaling solution in a multi-cloud environment.
• Experience in System Architecture, Cloud Deployments, Containerization, Authentication/Authorization Systems, and Protocols.
• Experience in building Observability tools and Dashboards to improve visibility into API performance, usage patterns, and system health.
• Critical experience in tradeoffs b/w cost, scale, speed, and agility.
• Worked across teams to define quantified deliverable from high-level requirements.

Senior Software Engineer

Analyst

• Serve as technical owner for high-impact and complex Tier 2 issues across the Spend Management platform.
• Independently assess severity, scope, and blast radius using system data, logs, and platform signals.
• Drive cross-functional resolution by coordinating with Engineering, Product, Risk, and Support teams.
• Ensure issues are tracked end-to-end through resolution, validation, and post-incident learnings.
• Investigate complex issues across distributed systems, APIs, data pipelines, third-party integrations, and configuration layers.
• Analyze logs, request payloads, system behavior, and integration flows to identify failure points.
• Reproduce issues in lower environments and validate hypotheses before Engineering handoff.
• Distinguish between product defects, configuration issues, data inconsistencies, and external dependency failures.
• Lead root cause analysis for recurring or systemic issues and document findings clearly.
• Identify patterns and trends that signal platform risk or degradation.
• Partner with Product and Engineering to propose corrective actions that improve system reliability and reduce repeat incidents.
• Act as a technical partner to Engineering during incident response and fix validation.
• Validate fixes in demo or test environments with a focus on real-world scenarios and edge cases.
• Support release readiness by identifying risk areas based on historical incidents and system knowledge.
• Author and maintain technical troubleshooting documentation, known-issue guides, and escalation runbooks.
• Raise the technical maturity of Tier 2 support by standardizing investigation approaches and documentation quality.
• Contribute to process improvements that reduce time-to-resolution and improve support confidence.
• Communicate clearly with Support, Product, and Engineering during active escalations.
• Produce concise, technical summaries suitable for leadership consumption, including impact assessment and resolution status.
• Escalate material risks and unresolved systemic issues with clarity and recommended next steps.

Senior Technical L2 Analyst – Spend Management

Marketing

• Leads portfolio marketing strategy for Small Business Credit Card clients, developing and executing customer-centered, multi-channel programs that drive growth, retention, and engagement
• Defines performance measures, translates business objectives into actionable marketing plans, and partners across product, sales, enterprise marketing, technical, and external teams to deliver targeted programs and product launches
• Adjusts priorities in response to evolving business needs and ensures marketing activities align with applicable laws, regulations, and bank policies
• Develops and leads portfolio marketing strategies in partnership with Product, Sales, Technical, Enterprise, and third-party teams to identify opportunities that drive business results
• Translates client insights into segmentation strategies, audience plans, and customer personas that improve targeting and relevance
• Develops deepening and lifecycle marketing strategies that increase client value, strengthen engagement, and support portfolio growth
• Designs plans that reach target clients through the appropriate channel and lifecycle moment to maximize effectiveness
• Analyzes portfolio, category, seasonal, and attrition trends to identify growth opportunities and inform strategic recommendations
• Supports sales and service partners with strategies that complement one-to-one client conversations and improve growth and retention outcomes
• Prepares and presents marketing strategies, recommendations, and performance updates to peers, partners, and executive leadership
• Monitors portfolio performance and translates results into forward-looking plans, optimizations, and growth recommendations
• Leads campaign development from strategy through execution, deployment, and post-launch optimization
• Partners with channel marketing teams to prioritize work, align resources, and deliver campaigns effectively and on time
• Identifies, tests, and scales new channels and optimization opportunities to improve engagement and performance
• Partners with data, risk, underwriting, finance, compliance, and other control partners to ensure marketing activities are targeted appropriately and executed within policy and regulatory requirements
• Partners with analytics teams to define attribution approaches, evaluate marketing effectiveness, and apply insights to future strategy, investment decisions, and optimization efforts
• Builds and sustains a collaborative, high-performing environment across direct reports, peers, and cross-functional partners
• Demonstrates integrity, accountability, and curiosity while fostering continuous learning, adaptability, and professional growth

Small Business Portfolio Marketing Manager

Customer Retention Specialist

• The Activation/Retention Specialist is the in-field strategic face of Elavon to the client, representing the BMO business channel.
• They are responsible for activating merchant accounts and assisting with retention by engaging with clients and providing data analysis, industry education, presentation of performance and recommending action to improve efficiency.
• While this is a remote role, there is an in-field expectation of 4 or more days per week with the remaining day(s) spent reviewing customer lists and scheduling appointments.
• The ability to travel to business owners' locations in the greater Chicago area is essential.

Activation & Retention Specialist

Events

• Preparing patients for exams and procedures
• Escorting patients to exam rooms
• Taking vitals
• Recording medical histories and current concerns
• Document provider notes, procedures and patient instructions
• Complete a clinical assessment that is required to complete online

Medical Assistant

Customer Support

• Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems.
• Researches and resolves problems and errors which may include those related to fraud support and internet operations.
• Will obtain a thorough knowledge of products, services, rates, terms, fees, applicable regulations, systems and procedures.
• Acts as a liaison between customers and various U.S. Bank departments to resolve more complex customer or technology issues.

Customer Experience Specialist

• Client Relations Associates are the front line daily interface and liaison between portfolio management, the client’s custodian, and auditors.
• Compiles and disseminates client portfolio information, including transactions, portfolio characteristics, and investment performance to consultants.
• Organizes and prepares presentation materials for formal client reviews.
• Develops customized reporting to meet client needs not met by standard system reporting.
• Actively participates and contributes to weekly departmental conference calls, which include client development, consultant relations, compliance, marketing, communications, and finance.
• Facilitates and coordinates the opening of new client portfolios, including transition meetings with client development and clients, as well as the closing of terminated portfolios.
• Initiates, coordinates, and facilitates portfolio certifications to meet client/consultant regulatory (SOX) requirements.
• Actively participates in segment team meetings, proactively researching prospect information, and lead generation to support client development director new business development activities.

Client Relations Consultant

• Supports Corporate and Commercial Banking Lenders, and Wealth Management Relationship Managers with financial analysis and loan monitoring
• Completes accurate and consistent financial statements spreads, quarterly trend analyses, and covenant tests in accordance with bank spreading standards and credit policies
• Maintains a compliance monitoring database that tracks credit approval requirements and receipt of customer’s financial reporting requirements on behalf of the Portfolio Managers and/or Relationship Managers
• Responsible for reviewing financial statements, tax returns, personal financial statements and company compliance certificates to support lending activities associated with large credit transactions

Portfolio Monitoring Analyst

• Prior experience in originating or monitoring a commercial loan portfolio consisting of borrowers in healthcare related industries
• Approving the extension of credit and/or making recommendations to the person(s) making the final lending decisions on loans
• Conducting a complete credit analysis including gathering, analyzing, and interpreting all types of credit information on existing and prospective customers
• Reviewing customer accounts and portfolios to identify, evaluate and determine the appropriate course of action on potential credit quality issues
• Using technological tools, including computer software, to assist in the credit analysis process