Jones Lang LaSalle Americas, Inc.

Technician

• The Maintenance Technician is responsible for performing a wide range of building maintenance and repair tasks to ensure the proper functioning and upkeep of facilities.
• Proficiency with commercial door repairs to include electrified locks, panic hardware, mortise systems, and automatic/manual sliding doors is preferred
• Diagnose and repair mechanical, electrical, and plumbing issues
• Perform general building maintenance including property interior and exterior carpentry, drywall, light electrical, light plumbing and painting
• Assist with HVAC systems maintenance and repairs
• Conduct regular inspections of premises and equipment
• Complete assigned work orders in CMMS and maintains appropriate service documentation
• Assist the engineering team in the maintenance and repair of building systems and equipment
• Participate in ongoing technical, safety, and operational process training programs
• Participate in rotating on-call schedule for after-hours emergency response
• Respond to facility emergencies, system failures, and urgent maintenance issues outside normal business hours
• Maintain readiness to address critical building system malfunctions

Maintenance Technician

Manager

• Oversee multiple sites within the account's owned and occupied portfolio
• Ensure compliance with all local, state, and federal requirements
• Manage relationships with clients, third-party vendors, and internal stakeholders
• Lead a team of Facility Management professionals, providing strategic direction, performance management, and career development
• Prepare and manage facility budgets
• Track variances, ensure lease compliance, and drive portfolio-wide initiatives that optimize performance
• Maintain regulatory compliance across assigned geography
• Develop actionable career development plans and succession planning for staff
• Interface with third-party property owners and landlords to ensure total lease compliance
• Provide comprehensive facility services in accordance with standard processes and procedures
• Ensure compliance with portfolio-wide initiatives and local, state, and federal laws and regulations

Lead Facilities Manager

Financial Planning and Analysis

• Lead and mentor a small team of testing professionals, fostering a collaborative and high-performing environment.
• Develop and execute comprehensive test plans for global financial systems, ensuring alignment with business requirements and project timelines.
• Oversee all phases of testing, including system, integration, regression, and user acceptance testing.
• Manage multiple testing initiatives concurrently, tracking progress and providing regular status reports to stakeholders.
• Establish and manage a clear process for issue escalation and resolution.
• Collaborate with IT and finance departments to ensure seamless system functionality and data accuracy.
• Be a liaison with GSS, Tax, AP compliance and Project accounting for testing and stakeholder sign off for new initiatives and enhancements.
• Develop and maintain operational guides, standard operating procedures, and process documentation to support Design & Construction Operations team efficiency and consistency across projects.
• Conduct root cause analysis on operational challenges, project delays, and quality issues to identify systemic problems and recommend data-driven solutions for continuous improvement.
• Lead and coordinate cross-functional initiatives that enhance operational performance, streamline workflows, and drive adoption of best practices across the D&C organization.
• Partner with leadership to identify process gaps, monitor key performance metrics, and implement scalable improvements that support team objectives and operational excellence.

Global Financial Systems Testing – Operations

• Oversee all aspects of facilities operations including soft services, janitorial, snow removal, landscaping, HVAC, electrical, plumbing, life safety systems, and building automation to ensure optimal performance and regulatory compliance
• Manage critical infrastructure including redundant power systems (UPS, generators)
• Lead, mentor, and develop a team of facilities professionals
• Develop and manage annual operating budgets, capital improvement plans, and financial forecasts
• Serve as the primary client liaison, building strong relationships through proactive communication
• Coordinate and oversee preventive maintenance programs, vendor contracts, and service agreements
• Ensure compliance with all local, state, and federal regulations
• Conduct regular property inspections, risk assessments, and performance evaluations
• Lead special projects including renovations and sustainability initiatives

Senior Facilities Manager

Team Lead

• Managing multiple concurrent projects including renovations, building infrastructure upgrades, large remodels, and new construction with heavy focus on ground-up construction
• Leading ground-up construction projects through all phases: due diligence and land acquisition, feasibility studies, design development, planning and zoning review, pre-construction, construction, and closeout
• Evaluating site feasibility during transaction phases, assessing physical, environmental, regulatory, and financial factors
• Directing technical and financial analysis to determine project scope, budget parameters, schedule requirements, and risk factors
• Coordinating with architects, engineers, and consultants to develop construction documents that meet project objectives and budget requirements
• Managing municipal approval processes, regulatory compliance, contractor selection, subcontractor procurement, and value engineering
• Overseeing construction operations including schedule management, quality control, budget tracking, change order processing, and safety compliance
• Providing weekly project activity updates to Team Lead on schedule, risks, budget status, and cash flow using JLL technology platforms
• Developing risk management plans and guiding teams through work authorization processes to prevent impacts in critical environments
• Preparing comprehensive project documentation including charters, due diligence reports, budgets, schedules, meeting minutes, funding requests, status reports, and punch lists in accordance with pre-established formats
• Managing vendors to ensure compliance with all project policies and procedures, ensuring project closeout within 90 days of completion including inspections, commissioning, warranty documentation, and client handover

Construction Project Team Lead

General

• Serve as a strategic member of the senior leadership team, responsible for driving excellence in lease administration transitions
• Collaborate with Sales, Account Leadership, Commercial teams, and other JLL Workstream Leads to ensure seamless onboarding and integration of lease administration services
• Oversee the end-to-end management of lease administration transitions for designated clients and services across all global regions
• Build and maintain strong relationships with key internal stakeholders across Sales, Account Management, Operations, Finance, Legal, JLL Technologies, and support functions
• Establish rigorous quality standards for lease administration data migration, ensuring accuracy, completeness, and compliance with contractual obligations
• Monitor and report on key performance indicators related to transition scope, schedule, budget, and customer satisfaction

Global Transitions Lead

Solutions Engineer

• The Solutions Manager – Portfolio Solutions is charged with leading and coordinating the development of winning solutions for prospective clients across the primary Portfolio Services of Lease Administration, Consulting, Transaction Management, Leasing Advisory, and Brokerage.
• This includes the ownership and development of the organization staffing model, identifying detailed savings and improvement plans, technology solutioning, ensuring teams can deliver the solutions, and financial analysis that demonstrates the value proposition to our clients.
• This person will embrace a high energy level, thriving in a fast-paced environment having a track record of exceptional performance with the ability to manage many competing demands, while coordinating and producing meaningful solutions.
• The Solutions Manager partners with sales leaders, functional subject matter experts including Leasing Advisory professionals and marketing to put forth the most tailored, competitive report and solution possible for each client.
• Coordinating the development of clear, articulate, and winning value propositions for presentation to our prospective clients.
• The Solutions Manager assists in the development of the overall solutioning process to make it more efficient, more effective, and more compelling for clients over time.
• The Solutions Manager will participate as part of the Solutions Team to ensure an ongoing exchange of best practices and creative solutions across all pursuits.
• Solutions Managers will also partner with the Portfolio Service Line leaders and Top JLL Brokerage and Leasing Advisory professionals to act as a single point of contact from the Sales team to guarantee a high level of collaboration and understanding across sales of each service line offering, value proposition, resourcing and pricing.
• The Solutions Manager role was created to improve our win rate, improve our profitability and reduce the risk we take on in every deal.

Solutions Manager – Enterprise Portfolio Solutions, Leasing Advisory

Sales

• Owns and is pursuit leader in all aspects of the sales process.
• This includes nurturing new business relationships, developing, selling, and contracting comprehensive outsourcing solutions to meet the client's requirements;
• Specific acumen in Portfolio Services, including Lease Administration, Consulting, Transaction Management and Leasing Advisory, and Brokerage;
• Working knowledge of complementary occupier services such as Occupancy Planning, Project & Development Services, and Facility Management;
• Leverage relationships while collaborating with the Market Development Team to identify and develop a strong roster of prospects (close new business within 18-24 months) and a robust pipeline of targets (future new business to be closed beyond 2-years);
• Exceed annual revenue quotas while meeting target margins;
• Develop a thorough understanding of JLL's broad capabilities to meet client needs, recognizing opportunities to expand the client share of wallet by partnering with business and service line leaders including Leasing Advisory teams;
• Maintain accurate sales reporting information in CRM while following JLL's robust sales and solution processes using its proprietary tools;
• Build strong relationships with external RFP consultants, JLL Brokers, Leasing Advisory professionals, and Industry leaders;
• Identify opportunities to demonstrate expertise and leadership within industry organizations to further advance the recognition of JLL as a leader in Commercial Real Estate solutions;
• Collaborate with our Markets and JLL Technologies colleagues and other Portfolio Solutions team members to deliver the full value of ONE JLL.

Enterprise Sales Lead – Enterprise Portfolio Solutions, Leasing Advisory

Project Manager

• Develop and execute project specific and client driven goals, schedules, budgets, strategy and detailed assumptions for accomplishing and managing goals and objectives
• Establish and maintain project goals and success criteria that meet both JLL and Client needs
• Build and maintain rapport with client representatives and ensure that the scopes of project and outside business forces affecting the project is fully understood
• Coordinate any necessary due diligence efforts on behalf of the internal team, project partners, clients and/or end users, maintaining and delivering all appropriate documentation
• Develop detailed project budgets based on historical and market data and clearly defined set of budget assumptions
• Act as the primary senior level contact with the client throughout the duration of the project
• Guide the Client and team through the design implementation process including conceptual, schematic, design development and construction documentation and signoff
• Develop and maintain Master Project Schedules and manage the successful execution of projects within required timeframes
• Prepare various RFPs needed for vendor and contractor services as well as manage the contractor, vendor selection process
• Facilitate all critical project meetings and coordination exercises with internal and external stakeholders
• Manage project performance against schedules, scheduled milestones and critical path items on multiple projects
• Manage construction contractors through construction, commissioning, punchlist, and closeout

Senior Construction Project Manager

• Have fluency with the commissioning processes and deliverables covered in ASHRAE commissioning requirements and guidelines.
• Apply your knowledge and experience in data center electrical equipment factory testing (L1), installation inspections (L2), startup and pre-functional testing (L3), functional and acceptance testing (L4) and integrated systems testing (L5).
• Work directly and coordinate with General Contractors, sub-contractors, inspectors, AHJs, and others involved with the QA/QC and Commissioning execution for large-scale (25MW+) data center projects.
• Monitor, review, and execute data center Commissioning projects by providing exceptional technical and field activities.
• Demonstrate strong management and technical functions throughout the design, pre-construction, construction, and post-construction phases of projects.
• Develop or manage the development of Commissioning Plans and Commissioning Specifications for the project electrical infrastructure.
• Develop, implement and execute electrical QA/QC inspection programs for large, complex, critical facility construction and commissioning projects including developing inspection and commissioning checklists, test scripts and procedures, and other required documentation required by the Owner’s and/or General Contractor’s QA/QC program.
• Carry out and coordinate field-based commissioning activities for MEP infrastructure, including:
• Develop Start-up test forms; witness and approve contractor and vendor execution
• Develop Functional test scripts; manage, direct and witness execution
• Develop Integrated Systems test scripts, direct and witness execution
• Write/Review detailed standard operating procedures (SOPs) and Methods-of-Procedures (MOPs) for the MEP distribution equipment.
• Develop and compile project documentation into site/project specific Systems Manuals.
• Possess a strong proficiency in use of QA/QC and Cx software applications such as BIM360, CxAlloy, Facility Grid, and other related QA/QC and Cx applications.
• Develop/review/evaluate vendor training programs for installed equipment and systems.
• Lead other electrical team members in the performance of, and where necessary, self-perform, front to back, all the field activity components. This includes scheduling and coordinating JLL and project team members accordingly, ensuring our requirements are fulfilled by the contractor and relevant sub-trades, and maximizing efficiency/productivity of our staff.

Commissioning Project Manager

• Lead small to medium-scale projects ($250K–$1M) independently from initiation through closeout, managing scope, schedule, budget, quality, and client satisfaction; support senior project managers on larger regional projects and shadow senior leaders to learn complexities of major initiatives
• Develop project charters, schedules, and work breakdown structures; manage critical path, conduct regular site visits to monitor progress/quality/safety, and deliver formal closeout packages including as-builts, O&M manuals, and warranties
• Procure and manage general contractors, subcontractors, and vendors through competitive bidding; negotiate contracts within authority limits, manage performance and site logistics, and maintain vendor performance databases
• Chair project meetings (kickoffs, weekly OACs, closeouts); prepare agendas, facilitate discussions, drive action item resolution, and manage change orders with stakeholder communication and approval
• Develop and manage project budgets with real-time cost monitoring; process purchase orders and invoices through JLL/client systems; prepare monthly financial reports, forecasts, and variance analyses; manage contingencies and recommend budget adjustments
• Serve as primary client contact for assigned projects; build relationships through proactive communication; deliver status reports and presentations; anticipate needs and provide solutions while upholding JLL service standards
• Maintain organized project files (contracts, drawings, RFIs, submittals, permits, inspections, closeout documentation); manage document distribution and tracking logs; ensure compliance with JLL standards, client requirements, and regulatory codes
• Own defined phases or work packages within larger complex projects; participate in design reviews, value engineering, and constructability assessments; support capital planning materials and strategic portfolio assessments
• Participate in structured coaching sessions with senior project managers to review lessons learned and identify growth areas; proactively seek exposure to complex project types and delivery methods; apply learnings to advance toward senior responsibilities and mentor junior team members

Construction Project Manager

Engineering Manager

• Join JLL as America's Engineering Director and drive excellence in Technical Services Strategic Initiatives development and delivery across our premier tech client portfolio
• Lead the AMER technical services delivery for a premier enterprise client account, overseeing comprehensive strategic initiatives in support of facility management operations across regional sub-accounts across the US, Canada, and Latin America
• Drive Technology excellence through strategic oversight of facilities engineering (MEP, FLS, Building Automation/IoT, Labs), health, safety, security, environmental (HSSE) programs, quality management, asset lifecycle optimization, sustainability (including refrigerant management) and business continuity planning while ensuring regulatory compliance
• Oversee AMER BCP and HSSE programs including the development and implementation of a robust MOP and Work Approval program, a standard Incident Response program utilizing AAR and RCCA methodologies

Americas Engineering Director

Product Support

• Acting as the product subject-matter expert for the Portfolio Management section of LeasingOS, and delivering training and walkthroughs that help brokers adopt and get value from it
• Conducting detailed quality review of abstracted lease data, identifying discrepancies and resolving issues to maintain a high standard of accuracy and service
• Supporting the lease abstraction process by serving as a point of contact for our offshore abstraction team, resolving their questions to keep delivery moving smoothly
• Resolving recurring user queries through our support channels, providing consistent, professional and timely responses
• Managing broker expectations on abstraction timelines, handling time-sensitive conversations with professionalism and care
• Supporting stakeholder communication on topics including pricing and product vision

• Perform preventive maintenance and emergency repair services on commercial HVAC systems, including packaged units, air handlers, chillers, boilers, and associated equipment
• Maintain, operate, and troubleshoot electrical distribution systems, plumbing systems, building automation controls, and fire/life safety systems
• Execute assigned work orders using CMMS technology with minimal supervision
• Conduct facility inspections and due diligence assessments, reporting conditions that impact client operations
• Travel to multiple client locations within assigned geographic territory using company vehicle
• Plan and prioritize work assignments independently across multiple sites
• Identify and recommend energy savings opportunities through system optimization
• Maintain professional client relationships and communicate effectively with property management teams
• Perform building envelope maintenance, interior/exterior repairs, grounds maintenance, and parking lot systems
• Operate and maintain production equipment as it pertains to assigned facilities
• Study and maintain proficiency with various building systems, equipment, and emerging technologies
• Respond to on-call duties and overtime requirements as business needs dictate

Mobile HVAC – Maintenance Technician

• Oversees operation and performs repairs, installation, and preventative maintenance on Mechanical, Electrical, and Plumbing (MEP) infrastructure.
• Inspects and ensures all drainage systems are free flowing and clear or blockages; responds to calls to snake out drains or clear obstructions.
• Inspects and repairs as needed all restroom and associated fixtures.
• Inspect and ensure all compressed air system are operational and error free.
• Responds to emergencies and schedules preventive maintenance.
• Oversee all dock and loading equipment systems.
• Responds to calls of malfunctions and schedules vendors as needed.
• Work with client to schedule equipment to be taken offline so preventative maintenance can be performed with minimal impact to end users.