U.S. Bank

Supply Chain

• Lead the design, development, testing, and implementation of enterprise applications and platform capabilities
• Own delivery outcomes, ensuring solutions meet performance, scalability, reliability, and security standards
• Translate business and technology requirements into actionable delivery plans and execution roadmaps
• Partner with product, infrastructure, and application teams to deliver integrated, enterprise-aligned solutions
• Accountable for production stability, availability, and incident response for supported platforms
• Ensure adherence to change management, release management, and production support processes
• Drive continuous improvement in monitoring, alerting, and operational efficiency
• Provide end-to-end ownership of multiple applications across: Engineering and development, Production operations and incident response, Ongoing modernization and technical currency
• Lead and develop a team of software engineers and Agile resources (~8–10 team members)

Senior Systems Group Manager – Server Inventory Systems

Customer Support

• Analyze customer data, feedback, and behavioral trends to generate insights that support Business Banking initiatives
• Partner with stakeholders across business, product, and operations teams to translate insights into clear, actionable recommendations
• Support the execution of customer experience initiatives by providing data-driven guidance and tracking outcomes
• Develop and maintain reporting, dashboards, and presentations that communicate customer insights and performance metrics
• Identify patterns, risks, and opportunities within customer data and escalate findings as appropriate
• Synthesize qualitative and quantitative data to uncover root causes and prioritize improvement opportunities
• Collaborate with cross-functional teams to refine processes, improve data usability, and enhance reporting capabilities
• Ensure accuracy, consistency, and integrity across data analysis, reporting, and documentation
• Contribute to continuous improvement efforts that enhance customer experience and operational efficiency

Customer Experience Insights Consultant – Business Banking

Data Scientist

• Build and lead a team focused on building, consolidating, and integrating a data warehouse that will support the Wealth Management line of business
• Meet regularly with business stakeholders to understand business context and inform on strategy
• Build meaningful relationships with relevant stakeholders and effectively partner to remove organizational obstacles and guide cross-team strategic efforts
• Act as agile/product champion by enabling product teams and partnering with other leaders to drive empowerment, autonomy, engineering momentum, and business value
• Foster a culture of empowerment, engineering excellence, and growth

Data Integration Manager

Sales

• Lead, coach, and develop a team of virtual sellers responsible for inbound lead conversion and proactive outbound prospecting
• Drive disciplined pipeline management, SLA adherence, and sales activity tracking within CRM tools (e.g., Salesforce)
• Establish and execute hub-based sales strategies that maximize conversion, speed to lead, and productivity per seller
• Develop and monitor revenue, volume, and market share goals aligned to merchant acquiring objectives
• Partner cross-functionally to ensure seamless lead routing, onboarding, and client experience
• Leverage data and reporting to optimize sales performance, conversion rates, and funnel health
• Ensure timely follow-up with leads and referrals, reinforcing a rapid-response engagement model
• Identify trends in customer needs, digital behavior, and competitor offerings to continuously refine strategy
• Build a strong, performance-driven culture focused on accountability, coaching, and results
• Oversee budget, staffing, and resource planning to support scalable growth
• Develop relationships with internal partners and external industry stakeholders as needed

Virtual Payment Sales Director

Business Development Rep

• Communicate, meet, and negotiate with external customers and internal partners to gather information and assist in underwriting LIHTC transactions and structuring debt and equity proposals.
• Analyze and summarize components of LIHTC debt and investment packages for Business Development.
• Compile and analyze information for an assigned project and make recommendations based on findings.
• Collect and interpret data to produce reports related to acquiring and underwriting LIHTC loans and investments.
• Prepare high quality preliminary memos in support of the proposed loans and investments while identifying the strengths, weaknesses, risks and mitigants; advocate for approval to issue a proposal letter while leading a balanced discussion among reviewers.
• Assist in the successful transition associated with acquiring LIHTC loans and investments within USBIF.
• Efficiently prioritize and complete a multitude of projects.
• Process a variety of confidential information and documents.
• Assist with research on and reports from internal and external databases and maintain investment pipeline.
• Participate in special projects as assigned.

Affordable Housing Business Development Associate

Full-stack Engineer

• Responsible for designing, developing, testing, operating and maintaining products
• Takes full stack ownership by consistently writing production-ready and testable code
• Consistently creates optimal design adhering to architectural best practices; considers scalability, reliability and performance of systems/contexts affected when defining technical designs
• Performs analysis on failures, propose design changes, and encourage operational improvements
• Makes sound design/coding decisions keeping customer experience in the forefront
• Takes feedback from code review and apply changes to meet standards
• Conducts code reviews to provide guidance on engineering best practices and compliance with development procedures
• Accountable for ensuring all aspects of product development follow compliance and security best practices
• Exhibits relentless focus in software reliability engineering standards embedded into development standards
• Embraces emerging technology opportunities and contributes to the best practices in support of the bank’s technology transformation
• Contributes to a culture of innovation, collaboration and continuous improvement
• Reviews tasks critically and ensures they are appropriately prioritized and sized for incremental delivery; anticipates and communicates blockers and delays before they require escalation

Software Engineer

Consultant

• Lead end-to-end insights initiatives from discovery through recommendation and impact measurement.
• Analyze Voice of Customer (VoC), behavioral, operational, and market data to identify strategic opportunities and experience gaps.
• Translate complex findings into executive-level insights and recommendations.
• Quantify the business impact of customer experience challenges and improvement opportunities.
• Partner with Product, Design, Analytics, and Operations leaders to inform roadmap, prioritization, and investment decisions.
• Lead journey analysis, research synthesis, and cross-functional improvement initiatives.
• Drive customer-centered decision making through data, insights, and business storytelling.
• Mentor team members and contribute to CX insights best practices and capabilities.
• Participate in the identification, design, development, and implementation of assigned projects and initiatives.
• Interface with internal and external partners to ensure successful execution and delivery aligned to business objectives.

Senior CX Insights Consultant – Payments

• Premier Client Relationship Consultants complete all duties of a Client Relationship Consultant; building relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset.
• Strong client relationships are based on trust, assessing and attending to customer banking needs, obtaining and processing customer and account information, educating clients on available deposit and loan products and services, and recommending solutions based on each customer’s unique goals.
• Consultants are also responsible for originating and closing consumer loans, opening accounts, providing digital banking solutions, and opening and/or closing the branch.
• In addition to the Client Relationship Consultant duties, Premier Client Relationship Consultants hold FINRA registrations in order to refer clients to registered representatives in partnership with wealth management teams.
• No direct investment sales are made by the Premier Client Relationship Consultant.
• Premier Client Relationship Consultants must actively maintain FINRA registrations to meet defined referral client and wealth management introductions. This position requires the FINRA SIE, Series 6 (or Series 7) and Series 63 (or Series 66) registrations. Position is defined as a referral only registered representative. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.

Premier Client Relationship Consultant 5, Banker

• Analyze customer, operational, and Voice of Customer (VoC) data to identify trends, root causes, and opportunities.
• Translate qualitative and quantitative findings into clear, actionable insights.
• Identify customer pain points and quantify business impact.
• Deliver recommendations that improve customer satisfaction, adoption, and operational efficiency.
• Support customer journey analysis, research activities, and experience measurement efforts.
• Develop reports, dashboards, presentations, and executive-ready materials.
• Partner across Product, Operations, Analytics, and CX teams to drive customer-focused improvements.
• Advocate for the customer perspective in decision-making and prioritization discussions.

CX Insights Consultant – Payments

Analytics Engineer

• Establish and execute engineering objectives for digital analytics and tag management systems and CX platforms in alignment with business and technology strategies
• Operate as a technical leader in designing, developing, implementing, and supporting scalable and reliable analytics engineering solutions that meet defined marketing and digital needs
• Provide thought leadership in digital data collection, aligning strategies with business goals and enterprise technology standards
• Work closely with cross-functional teams to bring solutions to life
• Provide technical direction and guidance on architecture, design patterns, and engineering standards within the marketing and digital domains
• Ensure engineering work adheres to best practices for quality, security, performance, and maintainability
• Establish engineering best practices for mobile app analytics, data privacy, and testing automation
• Conduct code reviews to provide guidance on on engineering best practices and compliance with development procedures
• Accountable to ensure all aspects of product development follow compliance and security best practices
• Embraces emerging technology opportunities (such as automation, AI) and contributes to the best practices in support of the bank’s technology transformation
• Contributes to a culture of innovation, collaboration, and continuous improvement

Senior Software Engineer, Digital Analytics

Manager

• Drive operational platform management across products and their related ecosystems.
• Maintain and refine product backlog.
• Create user stories and acceptance criteria and prioritize all stories for maximum business value.
• Act as primary liaison between the business and Agile teams, ensuring vision understanding.
• Work hands-on with development teams, addressing prioritization needs and providing feedback.
• Collaborate with Product Management to set release dates and communicate tradeoffs between schedule, scope, and budget.
• Employ product management practices including customer research, data analytics, and market research.
• Partner closely with customers, business line(s), and Agile teams to drive product evolution.

Platform Manager

Engineering Manager

• Manage teams responsible for delivering For-Benefit-Of (FBO) and Virtual Account Management (VAM) products
• Lead engineering teams that build scalable embedded payments and virtual account capabilities
• Help clients manage money movement on behalf of their customers while maintaining transparency, control, and operational efficiency
• Guide the delivery of secure, resilient, API-enabled solutions that support onboarding, payment-rail integration, transaction processing, reconciliation, reporting, risk controls, and operational monitoring
• Partner closely with product, architecture, risk, operations, business, and vendor stakeholders to translate product strategy into executable engineering roadmaps
• Coach and develop engineers, promote strong engineering practices, and foster a culture of accountability, collaboration, and continuous improvement
• Connect business priorities, platform strategy, regulatory expectations, and technical execution to deliver differentiated client experiences and scalable product capabilities.

Software Engineering Manager

Mortgage Loan Originator

• Originates mortgage loans in an assigned market
• Takes applications and submits loan applications to processing and underwriting for approval
• Follows-up to ensure that documents required for processing, underwriting, and closing are secured in a timely manner from appropriate sources
• Incumbents are possibly and regularly engaged in making and soliciting loan sales and conducting sales-related activities away from U.S. Bank locations
• Incumbents are expected to spend at least 50% of their time conducting their activities away from U.S. Bank locations.

Cloud Engineer

• Design, build, and maintain cloud-native data pipelines and data products across Azure and AWS using Databricks and Snowflake.
• Lead and contribute to the modernization and migration of on-prem and legacy data platforms to cloud-based solutions.
• Implement batch and streaming data processing patterns using Spark and cloud-native services.
• Partner with data governance, security, and risk teams to ensure data products comply with enterprise governance, data privacy, and regulatory requirements.
• Enable secure data sharing and access patterns across domains and platforms using appropriate controls.
• Define and promote data engineering best practices, including CI/CD, testing, observability, performance tuning, and cost optimization.
• Collaborate with product owners and analytics teams to translate business requirements into well-modeled, high-quality datasets.
• Work closely with cloud and security architects to implement secure, scalable, and resilient data solutions.
• Support and mentor junior engineers through design reviews, code reviews, and technical guidance.

Lead Cloud Data Engineer – Multi-Cloud Data Platforms

Document Specialist

• Coordinates the preparation of loan/lease packages in compliance with policies and procedures, regulatory guidelines and investor standards by gathering and reviewing necessary documents and information within designated time frames.
• Communicates with staff, customers/clients, realtors, brokers, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain additional documents needed to complete the file.
• Ensures compliance with internal policies, regulatory and investor requirements and customer service standards.
• May coordinate the closing and funding of assigned loan packages; calculating final closing costs and disbursing funds.