Gartner

Risk

• Specialize in audit planning and risk coverage
• Create innovative, thought provoking, and highly leveraged “must-have insights” content
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
• Demonstrate thought leadership in establishing insights positions across a team of analysts
• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions
• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
• Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business
• Provide high quality and timely content peer review
• Build credibility as an industry expert to represent Gartner insights, methodology and strategy
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
• Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery
• Be a mentor and a coach by supporting more junior team members
• Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions

Audit Planning & Risk Coverage Expert, Director

SDET

• Develop, implement, and maintain comprehensive test plans and test cases for Enterprise Datawarehouse solutions
• Conduct thorough testing of ETL and BI Reports to ensure data accuracy, consistency, and reliability
• Collaborate with cross-functional teams to understand data requirements and business rules
• Identify, document, and track defects and inconsistencies in data management processes
• Perform root cause analysis on data quality issues and recommend corrective actions
• Validate data integration and data migration processes to ensure seamless data flow across systems
• Develop test scripts for data testing in Enterprise Datawarehouse for data accuracy, data completeness & data integrity

Senior Test Engineer, ETL, Datawarehouse Testing

Customer Success Manager

• Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies
• Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investment
• Onboard new clients introducing their purchased Gartner services and capabilities
• Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients

Client Success Manager – Spanish Speaking

Account Executive

• Account management with an outcome of increased customer satisfaction and an increase in retention and account growth
• Quota responsibility of $2M+ of contract value within a territory of major client accounts
• Mastery and consistent execution of Gartner’s sales methodology
• Account planning and territory management
• Managing forecast accuracy on a monthly/quarterly/annual basis
• Maintaining competitive knowledge and focus
• In-depth knowledge of Gartner’s products and services
• Provide guidance to Product & Marketing AE's to ensure the team is aligned to the overall account strategy and accountable for the execution of this strategy.

Client Executive – Account Lead, GTS LE

Analyst

• Create innovative, thought provoking, and highly leveraged “must-have insights” content
• Develop new insights and ideas through thought leadership
• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs
• Demonstrate thought leadership while establishing Insights positions across a team of analysts
• Research, analyze and predict market trends and shifts
• Provide clients and prospects with actionable advice aligned to their designated content area
• Create and deliver high value presentation materials for Gartner events
• Provide sales support serving as voice of the market
• Actively participate in innovation, ideation, and research discussions
• Be a mentor and a coach by supporting more junior team members
• Be client-centric while actively seeking to help clients engage regularly with Gartner insights

Senior Director Analyst – IT Strategy & Transformation

Digital Marketing

• Create innovative, thought provoking, and highly leveraged “must-have insights” content
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
• Demonstrate thought leadership in establishing Insights positions across a team of analysts
• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions
• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
• Support BTI and Sales by providing sales support as voice of the market

Senior Director Analyst, Digital Marketing, Commerce, Advertising, Product Information Management

Research Analyst

• Draw thoughtful conclusions from complex, mostly qualitative data
• Identify and collect necessary data through various channels
• Propose and test insightful ideas through primary and secondary research
• Aid in developing content and facilitating conversations for members' initiatives
• Identify and connect with industry leaders for research interviews
• Master research processes with an eye toward continuous innovation
• Utilize approved AI tools to improve efficiencies

• Account management with an outcome of increased customer satisfaction and an increase in retention and account growth
• Quota responsibility of $800,000+ of contract value within a territory of major client accounts
• Mastery and consistent execution of Gartner’s sales methodology
• Account planning and territory management
• Managing forecast accuracy on a monthly/quarterly/annual basis
• Maintaining competitive knowledge and focus
• In-depth knowledge of Gartner’s products and services

Account Executive, AHT/GTS

General Counsel

• Provide executive advisory services to approximately 20 CHRO members across all industries
• Work as a collaborative Gartner team member serving CHRO members
• Participate in all phases of the member lifecycle: pre-sale, on-boarding, relationship management, delivery, review and renewal
• Host and/or participate in periodic member activities, including strategy workshops, roundtables, and webinars

Chief Human Resources Officer – Advisory and Counsel

Affiliate Manager

• Manage a portfolio of 28+ member relationships
• Leverage subject matter expertise to create service solutions for clients utilizing all ExP products
• Define and deliver innovative solutions by assessing member Mission Critical Priorities (MCPs) and developing a customized service plan
• Conduct a mix of on-site and virtual briefings, including workshops, research analyst visits, roundtables and webinars
• Present or facilitate at ExP events where relevant
• Build a strong partnership with Gartner’s Sales organization and collaborate with them to ensure member engagement and renewal of ExP business

CIO Advisory – Executive Partner

• Create innovative, thought provoking, and highly leveraged “must-have insights” content
• Develop new insights and ideas through thought leadership
• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
• Support BTI and Sales: Provide sales support serving as voice of the market
• Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery

Senior Director, IT Strategy – Transformation

• Deliver impactful insight to guide clients to the best actions
• Research, analyze, and predict market trends and shifts
• Create high quality, clear, actionable research papers, presentations, and videos
• Conduct virtual and face-to-face client interactions and presentations
• Collaborate in research communities and support internal stakeholders
• Develop new research and ideas through thought leadership
• Build credibility as a domain or industry expert and mentor team members

Senior Director Analyst – ERP Technology

• Drive value delivery with current Gartner clients
• Ensure clients maximize the value from their Gartner services
• Identify, cultivate, qualify, and close client growth opportunities
• Build a pipeline of high-quality opportunities
• Manage complex high-revenue sales across business environments
• Own forecasting and account planning

Artificial Intelligence

• Create innovative, thought provoking, and highly leveraged “must-have insights” content for CIOs and AI Leaders on AI solution categories
• Develop new research ideas and offer actionable approaches to client needs
• Analyze client challenges to identify root causes and reframe thinking
• Demonstrate thought leadership around the future of Consumer Goods or Insurance Property and Casualty (P&C)
• Research and predict market vendors and trends to provide actionable insights
• Assist organizations in their digitalization and AI Journeys by providing guidance on readiness, strategy, use case prioritization, business case, architecture, design and vendor selection
• Bring independent insights that influence research agendas and help clients make informed, unbiased decisions
• Collaborate with Team Managers and Research Cohort Leads to align stakeholders and drive high-impact outcomes
• Provide actionable client advice via virtual or in-person interactions
• Create and deliver high-value presentations for Gartner events and client briefings
• Support Research and Sales by representing the voice of the market and driving client engagement
• Peer-review research content to ensure quality and timeliness
• Mentor and coach junior team members

AI Vendor Market Expert – Senior Director, Analyst

• Build, develop and manage relationships with a variety of Senior and C-Level clients of tech companies in Greater China region
• Introduce Gartner services and capabilities to new clients
• Lead client calls, understand client priorities, and recommend a program of action
• Collaborate with internal Gartner partners to maximize value and overcome obstacles