Medavie

General Counsel

• Review, draft, negotiate, and manage a wide range of commercial agreements with clients, vendors, service providers, and business partners.
• Provide legal advice and support on matters relating to commercial law, contracts, privacy, regulatory compliance, corporate governance, and risk management.
• Partner with leaders and stakeholders across the organization to support strategic business initiatives and operational priorities.
• Support real estate transactions, leasing arrangements, and other property-related matters.
• Identify legal risks and provide recommendations that align with business objectives.
• Collaborate with external counsel when specialized expertise is required.
• Monitor legal and regulatory developments and help ensure ongoing compliance.
• Contribute to legal projects, policy development, and continuous improvement initiatives within the Legal Services team.

Legal Counsel

Security Engineer

• Develop and maintain the enterprise security architecture roadmap aligned with corporate security strategy and business goals.
• Establish security reference architectures, patterns, and standards covering on-premises, cloud, and hybrid environments.
• Lead architectural assessments for new technologies, platforms, and major initiatives.
• Architect secure solutions across cloud (Azure/AWS), applications, data, and networks.
• Ensure alignment with regulatory, privacy, and internal policy requirements (e.g., ISO 27001, NIST CSF, SOC 2, PCI-DSS).
• Partner with risk, compliance, and audit functions to assess security posture and identify architectural gaps.
• Serve as a senior advisor to IT, engineering, and business leaders on secure architecture and emerging threats.

Senior Security Architect

Team Leader

• Act as the primary resource for your team members in determining direction and procedures for complex claims by providing information, answering questions and requests.
• Communicate with different stakeholders in order to effectively manage relationships.
• Contribute to department strategic goals by gathering pertinent business, financial, service and operations information; identify and evaluate trends and opportunities and define objectives and evaluate outcomes.
• Demonstrate strong analysis and resolve quality and client service problems and identify trends while seeking out operational efficiencies.
• Build a stable team through recruiting qualified talent, training employees and providing guidance in career development.
• Contribute to the organization’s effectiveness by offering information and opinions at Team Leader meetings and building and maintaining inter- and intradepartmental relationships.

Team Leader, Case Management Services

Manager

• Set and execute the growth strategy for Medavie Blue Cross’ voluntary portfolio
• Coach, develop, and inspire a high-performing sales team
• Identify, evaluate, and activate new distribution opportunities and market channels
• Collaborate with sales leaders and business partners to drive growth
• Build strong relationships with consultants, advisors, and clients
• Partner with marketing and product teams for support
• Monitor business performance and market trends
• Establish scalable sales practices and performance actions

Manager, Voluntary Benefits

Operations

• Own IT operational performance across IT Enterprise Services, including reliability, uptime, resilience, and service consistency
• Establish operational governance (service health reviews, scorecards, escalation paths, and decision frameworks)
• Define and manage operational performance metrics (availability, incident trends, change success, service levels, customer experience)
• Lead IT Service Management (incident, problem, change, release, configuration, and continual improvement)
• Lead major incident response as the IT command authority, ensuring effective communication, recovery, and root-cause resolution
• Ensure operational readiness for new and evolving services, including support models, monitoring, and transition-to-operations practices
• Strengthen operational resilience and reduce risk across infrastructure, cybersecurity, and application teams
• Partner with vendors and managed service providers to ensure performance, accountability, and service-level commitments are met
• Bring structure and consistency to a federated IT environment through defined practices, ownership, and accountability
• Support financial and capacity planning aligned to IT and business priorities
• Build and develop high-performing teams, fostering a culture of accountability and continuous improvement

Director, IT Operations

General

• Act as a primary contact for clients, advisors, and consultants, resolving inquiries and ensuring a high level of service
• Manage client and advisor requests end-to-end, including triage, prioritization, tracking in Salesforce, and timely follow-up
• Deliver consistent, proactive service for an assigned portfolio
• Coordinate with internal teams (Administration, Operations, Underwriting, Marketing) to ensure efficient resolution of client needs
• Support onboarding, renewals, and ongoing service activities, including enrolment and reporting
• Interpret contracts and agreements to address inquiries
• Manage a high volume of requests while maintaining accuracy, organization, and responsiveness

Internal Service Representative

Administrative Assistant

• Provide day-to-day administrative support to the Service team, and Sales team as required
• Triage and manage incoming cases through Salesforce, ensuring timely routing and follow-up
• Support the coordination and tracking of sales activities, submissions, and workflows
• Maintain accurate documentation and records across systems
• Assist with reporting, data entry, and general team coordination
• Help establish and support processes as the team continues to grow
• Take on routine administrative tasks with a high level of accuracy and consistency

Administrative Assistant, Sales

Growth Marketing

• Lead the growth strategy for group and individual insurance lines
• Partner across Product, Marketing, and Sales to develop new products
• Identify and pursue new growth opportunities across markets
• Build, strengthen, and optimize distribution partnerships
• Provide market intelligence and analysis for strategic decisions
• Ensure initiatives align with regulatory requirements

Director, Growth & Distribution

Analyst

• Support the implementation, updates and renewals of drug benefit plans
• Analyze and validate plan data and configuration parameters
• Process and follow up on operational requests in a timely manner
• Maintain clear, accurate and up-to-date documentation
• Identify discrepancies or issues and escalate to appropriate stakeholders
• Help enhance processes and internal tools
• Collaborate with Sales, Implementation and Operations teams

Drug Benefit Analyst

Risk

• Oversee ERM across multiple operating companies, ensuring consistency and alignment across the organization
• Partner with senior leadership to embed risk considerations into strategic planning and business decision-making
• Lead the design, implementation, and evolution of the ERM framework
• Own and advance the organization’s risk appetite and tolerance framework, aligning it to strategy
• Drive enterprise-wide risk identification, assessment, and mitigation
• Deliver risk reporting and forward-looking insights to senior leadership, the SMT, and the Board
• Lead GRC strategy, including selection and implementation of tools
• Act as a central ERM leader, coordinating with specialized risk functions (e.g., Compliance, Audit, IT Risk) to ensure a cohesive enterprise view of risk
• Lead and develop a growing ERM team, fostering a strong risk-aware culture

Director, Enterprise Risk Management

Underwriter

• Work in close partnership with the AVP, Actuarial and Underwriting to accelerate the adoption of innovative processes aligned with optimization and automation priorities.
• Drive the group insurance profitability and make any necessary adjustments.
• Actively support achieving the business growth and retention objectives.
• Translate market intelligence and portfolio analysis into actionable strategies that strengthen sales execution, client persistency, and overall portfolio performance.
• Implement a work structure and processes that optimize the department's efficiency.
• In collaboration with the actuarial department, deploy initiatives to revise the various underwriting bases as needed.
• Evaluate your managers' performance and develop action plans for their professional growth, skills development, execution and their team’s engagement.
• Leading the discussion on strategies business development, margins initiatives, corporate aspect, and profitability.
• Implement training and continuous development programs to elevate underwriting and pricing competencies across the team.
• Drive innovation by originating new underwriting concepts and approaches, grounded in independent judgment and forward-thinking perspectives.

Director, Group Underwriting

Recruitment

• Support the full cycle recruiting process
• Connect with candidates in a timely manner
• Coordinate and participate in career fairs and recruitment related events
• Assist with new hire onboarding processes
• Develop and maintain excellent relationships with Talent Acquisition, HR, and other stakeholders

Bilingual Recruitment, HR Coordinator

Financial Planning and Analysis

• Support financial reporting, budgeting, and forecasting by identifying key trends, drivers, risks, and opportunities
• Analyze monthly and annual results, including variance analysis
• Translate data into clear, actionable insights, communicating the story behind the numbers
• Build and maintain financial models, reports, and dashboards, integrating financial and operational data
• Collaborate with Finance, Accounting, and Data teams

Intermediate FP&A Analyst

• Own Microsoft Purview configuration and administration: Configure and manage capabilities such as sensitivity labels, retention, and DLP
• Translate governance requirements into technical solutions: Develop scalable configurations aligned with privacy and compliance needs
• Test, validate, and optimize controls: Troubleshoot issues and ensure consistent, reliable performance
• Partner with IT and Security teams: Support implementation, changes, and ongoing improvements
• Support audit readiness and governance reporting: Ensure controls are defensible and aligned with compliance requirements
• Enable stakeholder understanding and adoption: Communicate how controls work and their impact in practice

Governance Specialist

Business Analyst

• Map current and future-state processes; identify opportunities to improve and streamline workflows
• Partner with stakeholders and vendors to gather, document, and refine business requirements
• Support ERP configuration, implementation activities, and integration discussions
• Develop and execute testing scenarios (SIT/UAT); track issues and support resolution
• Assist with data migration activities, including mapping and validation
• Support user readiness through training and change-related activities
• Act as a key liaison between end users, project teams, and external partners