Salesforce

Director

• Oversee the end-to-end operationalization of the public affairs campaign program, from planning through performance measurement.
• Design, implement, and manage integrated public affairs campaigns spanning earned media, paid media, digital advocacy, and direct stakeholder engagement.
• Oversee the full lifecycle of campaign communications—planning, content production, channel execution, and reporting—ensuring tight coordination across functions and in collaboration with the Corporate Communications team.
• Build and manage project plans, timelines, budgets, and vendor relationships to keep campaigns on track and on strategy.
• Develop and maintain a campaign infrastructure that enables rapid response and long-term narrative building simultaneously.
• Develop compelling, audience-specific messaging and narratives that advance the company's public policy priorities across diverse stakeholder groups.
• Quality-control a range of communications materials, including talking points, op-eds, fact sheets, policy briefs, digital content, and executive collateral.
• Partner with corporate communications to integrate public affairs narratives into broader company storytelling, particularly in earned media.
• Ensure media partnerships and paid media campaigns are directed toward priority policy issues.
• Build and operationalize a grasstops employee advocacy program, coordinating with government affairs teams to activate internal champions.
• Represent the company at relevant events, conferences, and stakeholder forums to advance policy relationships and organizational visibility.
• Work with the Federal Affairs team to grow participation and engagement in the political action committee.
• Anticipate emerging policy, political, and reputational risks, and proactively develop rapid response and scenario planning frameworks.
• Lead crisis and issues communications planning, serving as a key cross-functional coordinator when challenges arise.
• Monitor legislative, regulatory, and political developments to assess impact on company operations and public positioning.
• Collaborate with Legal, Policy, Product, and Executive Communications teams to ensure consistent, defensible messaging during sensitive periods.
• Serve as a critical connector across the Public Affairs, Government Affairs, Commercial, and Communications functions.
• Advise internal business leaders and executives on public affairs dynamics, emerging risks, and strategic opportunities.
• Manage and direct external resources, including agencies, consultants, and digital vendors, to maximize campaign effectiveness.
• Support the VP of Public Affairs in developing team strategy, operational frameworks, and function-wide initiatives.
• Ability to manage a small team with the potential to grow your people leadership skills.

Director, Public Affairs

Product Designer

• Influence and compellingly communicate the UX vision to a wide variety of key stakeholders
• Build strong partnerships across disciplines, such as Design, Product, Engineering, and Marketing
• Solve complex UX design problems across web, mobile and tablet
• Collaborate closely with product owners/managers (POs & PMs)
• Work with engineering to deliver final product
• Evangelize new interface guidelines and design patterns

Lead User Experience Designer

Solutions Engineer

• Lead strategic pre-sales engagements for enterprise and strategic accounts
• Architect, build, and deliver hands-on Proof of Concepts (PoCs)
• Deliver world-class, customised product demonstrations
• Lead executive-level discovery and whiteboarding sessions
• Design and present comprehensive solution architectures
• Champion Data Management and Governance best practices
• Lead complex RFP/RFI responses, solution proposals, and business value assessments
• Represent Salesforce as a thought leader
• Mentor and coach junior SEs

Solution Engineer

Customer Support

• Lead a team of Customer Success Managers
• Ensure efficient allocation of resources for customers
• Develop executive relationships with customers
• Proactively address high-risk customers
• Partner with Account Executives and other teams
• Cultivate professional growth of the team

Senior Manager, Customer Success Management, People Management Experience Required

Technical Program Manager

• Own and drive the Industry clouds operating model
• Drive program core team meetings with key stakeholders
• Ensure business goals are met and drive strategic vision
• Develop strong partnerships with key functional stakeholders
• Manage program dependencies across multiple teams
• Provide visibility to program status through reporting

Senior Manager – Technical Program Management

• Build trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance to ensure customer success
• Conduct technical discovery meetings to document, analyze, and clarify business and technical requirements to support detailed solution proposals
• Deliver architecture reframe and develop white-boarding skills through shadowing and customer-scenario role playing
• Respond to Request for Information/Proposal documents
• Work hands-on with prospects and customers to deliver both standard and customized solution demonstrations, white boarding, presentations, architecture workshops, and best practices that showcase MuleSoft’s solutions
• Collaborate with Product Management, Engineering, and Product Marketing to continuously improve MuleSoft’s products and marketing
• Provide ongoing, post-sales, technical guidance to the client’s technical team to drive adoption/utilization of MuleSoft’s solutions and digital transformation success

Senior Client Solution Engineer – Mulesoft

Customer Success Manager

• Drive the successful onboarding and integration of acquired companies into the Customer Success organization
• Manage a portfolio of acquisitions, ensuring a seamless and effective transition of people, processes, and systems
• Be accountable for driving business continuity during onboarding and defining the integration strategy
• Lead execution planning and manage resources and timelines for a portfolio of acquisitions
• Collaborate with cross-functional teams to ensure alignment throughout the integration journey
• Proactively identify trends and advise the strategy
• Drive continuous learning and refine integration frameworks

Customer Success M&A Lead, Director

• Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
• Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle
• Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
• Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.
• Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.
• Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.

Artificial Intelligence

• develop AI agents that perform real actions for major companies
• design agent intelligence, including prompts and reasoning
• support the technical lifecycle through collaboration with other builders
• partner with clients to convert business challenges into solutions
• own and iterate projects from day one

AI Builder, Emerging Talent

Full-stack Engineer

• In this role, you will leverage your experience in building and deploying large-scale systems to automate systems services across all types of infrastructure (storage, network, server)
• Enable the collection of infrastructure telemetry, make the infrastructure visible and accessible, and ensure that alerts are generated where action is needed
• Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code
• Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale
• Critically evaluate code (Human or AI-generated) for correctness, quality, security, and performance
• Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably
• This position entails participation in an on-call rotation

Software Engineer – MTS

Sales

• Manage and develop a team of Account Executives
• Lead client and prospect meetings, working cross-functionally with internal partners
• Ongoing mentoring and development of the sales team
• Recruiting, hiring, and training new team members on sales process
• Reporting on sales activity and forecast to senior management
• Coaching direct reports on strategies to drive sales wins
• Monitoring sales activity of the team and tracking results
• Leading and monitoring demand generation activities
• Developing and implementing successful sales campaigns
• Engaging at C-level in enterprise customer organizations
• Leading significant client concerns and issues
• Developing Corporate relationships and Executive engagement to support success

RVP, Sales – Commercial High Tech

• Serve as a trusted advisor, forging deep relationships with your customers and account teams
• Manage expectations and communications through the resolution of major customer incidents
• Orchestrate Customer Success Plan deliverables, ensuring customer experience, renewals, and expansion
• Track and communicate customer health metrics, customer success scores, and overall loyalty insights
• Monitor market and customer trends
• Launch and execute Customer Success Plans; renew and expand across customers

Senior Customer Success Manager – Retail, Consumer Goods

Operations

• Manage the custom forecast hierarchy and tooling across Renewals
• Own metric definitions and requirements for evaluating forecast performance
• Continuously improve/automate data refreshes and pipeline necessary to forecast efficiently
• Monitor performance and adoption of forecasting assets
• Create executive-level presentations for operating unit and global leadership reviews
• Partner with the Analytics team and perform ad-hoc analyses across multiple data sets and tools

Senior Strategy and Operations Analyst

Sales Operations Manager

• Prospecting, pipeline generation, and revenue attainment for the Agentforce Operations product suite.
• Navigating medium to long sales cycles for high-value AI transformation deals.
• Ensuring customer satisfaction and successful deployment models.
• Developing sales campaigns targeting operational transformation.
• Engaging with stakeholders to understand business challenges.
• Collaborating with solution engineers and marketing teams.

Strategic Sales Director, Agentforce Operations

Advisor

• Executive Engagement and Workshops: Design and facilitate structured executive SICs, workshops and strategic advisory sessions for key FINS accounts; bring industry understanding, structured problem solving, and actionable pathways forward that deliver clear, actionable, and results-driven roadmaps for our clients and high-impact growth opportunities (ACV and NNAOV) for Salesforce.
• Strategic Account Support: Serve as a Financial Services industry subject matter expert on high-priority accounts; provide thought leadership insights to expand the value the Salesforce platform, consultatively tailor PoVs to what matter most to each client and contribute meaningfully to the account planning process in partnership with sales and solutions teams.
• Customer Storytelling: Craft bespoke, industry-specific perspectives that connect Salesforce capabilities to tangible business outcomes, accelerating our clients' evolution into autonomous, agentic enterprises.
• Executive Relationships: Win trust of executives for short-term sales wins and long-term partnerships; extend personal and professional relationships that open doors and build continuity across key accounts.
• A core pillar of this role is the design and stewardship of the frameworks, programs, and assets that make the FINS Industry Advisor team more effective at scale. This means thinking beyond individual engagements to build the infrastructure that enables the broader team: Developing shared methodologies that bring consistency across sub-verticals; Building field-ready tools and enablement assets that arm sellers with the context they need to engage confidently; Leading cross-functional programs that orchestrate resources around the highest-priority opportunities.
• The individual in this role operates as a force multiplier: translating industry knowledge into structured, reusable resources that raise the quality and efficiency of the entire IA organization.
• Primary IA Point of Contact for Specialist Sales: Serve as the dedicated liaison between the FINS IA team and the specialist sales organization building a strong operating rhythm with specialist leadership to align on market priorities, solution heatmaps, and co-selling opportunities.
• Specialist Enablement: Develop and deliver industry trend and solution overview content tailored specifically for specialist sellers, grounding them in the GTM motion, prioritized solutions based on what customers are buying, and industry buying patterns that drive their success.
• Opportunity: Synthesize market intelligence and solution analysis into specialist opportunity heatmaps that identify where industry knowledge and specialist expertise can intersect to drive pipeline and growth.
• Solution Playbooks: Co-create solution playbooks with specialist teams, anchoring content in industry use cases, customer stories, competitive context, and clear calls to action for sellers.