Strada

Analyst

• Reconcile general ledger accounts comparing the payroll activity against the general ledger and bank accounts
• Identify the need for reconciliation improvements and offer suggestions to facilitate the same
• Prepare bank account reconciliations from comparison of payroll data vs. banking data leading to recognition of adjustments/actions needed to clear reconciling items
• Reconcile funding activity at company and employee level to verify proper third party payments
• Review Payroll to General Ledger interface error reports and defensive queries identifying proper reclassifications for payroll entries
• Understanding of journal voucher preparation and their effect to the general ledger
• Support Managers with client engagement ensuring all information is accurate and provided on time
• Provide support and guidance for all implementations and go lives
• Provide daily functional support to the teams, to support the successful delivery of General Ledger documents and files
• Performs financial audits, analyses data, reconcile and balance payroll results, payroll postings and GL interface transmittals for all on and off cycle processing’s and adjustment runs
• Reviews all variances through investigation and resolution processes, completes root cause analysis as required, and recommends client intervention procedures and communicates variances
• Analyzes accounting compliance issues and determines financial impacts and risks to Strada/client financials/processes
• Facilitates appropriate resolutions based on those impacts, including system configuration changes
• Makes formal recommendations to the client regarding escalated issues and resolves client inquiries based on financial and legal compliance impacts and risks to Strada, Strada’s clients, and funding sources
• Analyzes internal processes, methods, and procedures to ensure appropriate audit controls are in place and being followed
• Responsible for the updating, maintaining, and enforcing of the Defined Work Instructions (DWIs) and other process documentation
• Responsible for the resolution of Technical/Functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate
• Contribute to team meetings and raise any issues immediately to your Operations Manager
• Serves as expert responder to all audit requests ensuring the accurate and timely responses
• Provides bank account reconciliations of payroll related accounts to client teams as required
• Communicates regularly with various payroll processing teams to resolve escalation issues and to share lessons learned to optimize service delivery
• Communicates with Clients and Vendors to resolve Accounting and Treasury related issues
• Working with Operational Management and Products to implement automation, innovation, and any continuous improvement programs
• Ability to recognize and deal appropriately with sensitive and confidential information
• Support Management with the resolution of client escalations, along with lessons learned
• Time Recording to be completed on time and accurately
• Other duties, as assigned by your immediate supervisor and/or manager
• Build good relationships with all lines of businesses where appropriate
• Participates in projects and activities as needed and assigned

PL Delivery Analyst

Sales

• Assist Sales Executives (SE) in developing prospect sales strategies.
• Perform discovery and scoping to identify complexity drivers.
• Coordinate with Delivery Team SMEs for technical solutions.
• Develop proposals, estimates, and Statements of Work.
• Engage in sales meetings and ensure accurate solutions are achieved cost-effectively.
• Tailor materials based on client needs and competitive landscape.
• Review and update RFP responses.
• Create responses for domain-related RFP questions.
• Ensure scope-related RFP documents match the deal model.
• Develop client-specific delivery models.
• Maintain expertise in domain products and services.
• Stay connected to operations and delivery practices.
• Keep SEs updated on solutions, trends, and industry changes.
• Provide feedback to product owners based on market insights.
• Coordinate with product owners on special development or staffing needs.
• Ensure latest solution developments are reflected in sales materials.
• Achieve individual sales goals for Professional Services and related products.
• Set and execute the sales strategy for the assigned territory.
• Lead the development of a sales plan targeting organizations with potential Service Delivery opportunities.
• Collect and communicate market intelligence on products/services.
• Incorporate market intelligence into the sales client planning process.
• Utilize lead generation teams and other sales support resources effectively.
• Craft and present client offers.
• Identify and navigate alternative paths to making the sale.
• Manage and maximize the client-level cost of sale.
• Provide input on pricing decisions to sell at the highest possible profit margin.
• Maximize the use of sanctioned tools, including Salesforce.com.
• Drive increased client satisfaction, measured by surveys, spend, and feedback.

Director – Sales

Payroll

• Act as SAP Payroll / Time Lead on implementation projects (ECP, SAP PY/PT, SF Time) for Poland
• Gather and validate business requirements and align to Strada standards/templates
• Manage customizing of the to be implemented solution with further support consultants from global team such as Granada
• Ensure delivery of project deliverables on time, quality, in budget
• Manage testing cycles and support parallel payroll runs
• Ensure cutover, go-live and hypercare closure
• Handling of requests addressed to the Application Services team in SNOW/client tool: Ongoing updating and monitoring of requests (characteristics, description, status, prioritization), Adherence to SLA/KPI of processed notifications, Communication through official notifications.
• Implementation of configuration/programming tasks: Analysis of business needs in the HR, time and payroll area, Development of specifications for proposed solutions, Preparation of test scripts, Testing of implemented changes, Preparation of technical documentation of implemented changes according to company standards, Troubleshooting current (typical and non-standard) problems in the SAP HCM system, Implementation of new functionalities based on the change request process in the SAP HCM system, Independent configuration of systems in the area of: OM / PA / PT / PY / Reporting / ABAP, Assisting junior staff with system configuration for complex, complicated customer requirements, Maintaining the system in compliance with the Labour Law Code applicable to the country served and promoting the above information to the team, Improvement of existing SAP HCM systems, Development of country solutions (Alco) - technical SME, Performing data migration process (LSMW), Participation in processes such as system upgrade, HRSP, EMR, DR. etc, Maintenance of the transport system, Participation in new customer implementations and cooperation with all project parties involved, Performing tasks arising from departmental specifications: Providing consultancy on SAP HR system solutions for internal as well as external customers, Working with the customer both locally and globally, Liaising with SAP for the supported country, Acting as a contact person with the client on issues relating to the project area for which he/she will be responsible, Prepare compilation for AMPS team monthly reports, Liaising with other team members in Poland and other Strada branches, Training of key users and end users, Conducting presentations and workshops for customers, Deploying and supporting junior staff, Participating in regular status meetings of the team, Performing additional tasks assigned by the supervisor.

Senior SAP SF Payroll & Time Specialist

Customer Success Manager

• Demonstrate the value of Strada solutions, products and offerings to prospects and clients through engaging, relevant and high quality demos
• Participate in meetings with clients to discuss and analyze their requirements then suggest appropriate solutions
• Create tailored demo in line with client requirements
• Ensure live demo environments are configured, tested & prepared in readiness for demo delivery to clients
• Plan and schedule demos with the relevant resources within SLAs
• Work with the solutions and product teams to develop the Strada suite of customer engagement practices and tools, to deliver the ultimate experience to clients and prospects throughout the customer journey

Customer Success Specialist, German

Customer Support

• Deliver expert guidance and support throughout the implementation process
• Customize SAP Payroll solutions in accordance with customer requirements
• Effective management of priorities to meet established deadlines
• Maintain clear communication with internal and external stakeholders
• Track project progress, documentation, and collaborate with project managers
• Demonstrate a strong understanding of HR business processes
• Support go-live activities ensuring payroll system readiness

SAP HCM Payroll Support, Specialist

• Support the Time and Labor team with the implementation and rollout of timekeeping systems, including requirements gathering, testing, UAT, and deployment activities.
• Support Time and Labor and timekeeping platforms such as ADP, SAP, Workday Time Tracking, and UKG/Kronos.
• Provide real-time monitoring and operational support for Time and Labor systems.
• Support time entry, PTO, attendance, overtime, hours worked, and time-off processes.
• Ensure established Time and Labor processes and procedures are consistently followed.
• Support ad hoc reporting and data analysis as needed.
• Monitor service-level performance and recommend actions to help teams meet Service Level Goals.
• Partner with internal teams and stakeholders to identify process or system improvements.
• Support documentation, standard operating procedures, and process improvement initiatives.

Senior Time and Labor Analyst

• Support and manage payroll tasks using the appropriate ticket and payroll systems applying the defined standards and client specific requirements
• Monitor and manage ticket queues using the appropriate tools to ensure tickets are handled per the defined timelines and do not exceed expected thresholds
• Ability to utilize the hrX suite of tools as it relates to payroll processing and associated activities
• Be able to understand and interpret a payslip
• Be able to understand and follow the payroll calendar
• Identify deviations from the standard scope of service and act accordingly including the identification and support of change request opportunities
• Recognize and deal appropriately with sensitive and confidential information
• Produce and understand basic standard and client specific payroll reports
• Review and validate data for accuracy
• Answer basic payroll questions and requests through communication channels agreed for the client (phone, e-mail, ticket)
• Participates in projects and activities as needed and assigned

Junior Payroll Specialist, German

• Independently process German payroll from end to end according the defined standards and client requirements including all associated payroll tasks
• Monitor and manage ticket queues using the appropriate tools to ensure tickets are handled per the defined timelines and do not exceed expected thresholds
• Identify deviations from the standard scope of service and act accordingly including the identification and support of change request opportunities
• Recognize and deal appropriately with sensitive and confidential information
• Produce and understand standard and client specific payroll reports including statutory year end reporting needs
• Review and validate data for accuracy and completeness and initiates corrections per the defined standards
• Answer German payroll related questions and requests
• Provide clear knowledge transfers to peers
• Support and manage system maintenance testing
• Support technical issue coordination and resolution
• Maintains current knowledge of legislation requirements; system updates, changes and overall payroll procedures
• Participates in projects and activities as needed and assigned

HR & Payroll Specialist, German

Operations

• Responsible for the end to end client relationship, ensuring that all contractual agreements are delivered on time and accurately
• End to end management of the client relationship, including all escalation
• Work in partnership with Account Management to ensure accurate and timely contract revisions
• Manage and identify deviations from the contractually defined standard scope of service
• Ongoing review of the Country Solution workbook and ensure updates are captured
• Effectively manage and monitor all client SLAs using appropriate tools to ensure adherence to targets
• Conduct Service Review meetings, ensuring actions and follow ups are timely and accurate
• Liaise with internal stakeholders to ensure successful management of the client
• Project Management to ensure successful implementation of any new service or processes
• Support ITCAMs/ADs in ensuring the client is aware of any product enhancements
• Handle all required purchase order management activities per the defined process
• End to end management of the operational team, including regular individual reviews, training, performance management, and overall adherence to Strada policies
• Management of recruiting the correct Specialists for the team by working with the Recruitment Team

Operations Manager

• Support Payroll(s) so they are delivered as per the agreed processing calendar(s) and to the agreed KPIs
• Use Payroll expertise to advise upon client queries/issues and ensure a good understanding of country specific legislation and tasks
• Ensure Data Management is performed accurately and on time
• Ensure Tickets and Calls are responded within SLA timescales and to a high standard
• Follow Detailed Working Instructions (DWIs) and highlight any gaps/inconsistencies in the documentation
• Support the updating of DWIs
• Contribute to team meetings and raise any issues immediately to your Service Manager
• Build good relationships with all lines of businesses where appropriate

Payroll Delivery Associate, German

• Perform hands-on configuration of SAP Payroll (U.S.), ensuring alignment with approved payroll design documents and business requirements
• Lead and execute configuration tasks including: Tax model setup, Wage type configuration, General Ledger (GL) posting setup, Gross-up calculations
• Support the Payroll Lead Consultant and act as a backup for assigned tasks and responsibilities
• Lead small-scale payroll implementations, managing configuration, testing, and deployment
• Optimize key payroll processes including: Gross-to-net calculations, Tax reporting and compliance, Garnishment setup and management, Year-end activities, Accrual setup
• Conduct parallel payroll testing, troubleshooting issues, and resolve integration challenges
• Collaborate with integration leads to ensure seamless integration with SAP FI, Time Management, Benefits, Compensation, and third-party systems
• Communicate progress, risks, and issues clearly to project management and stakeholders

SAP Payroll Configuration Consultant

Sales Operations Manager

• Lead the design, execution, and evolution of Strada’s enablement programs to accelerate seller readiness and performance.
• Own onboarding, on-the-job training (product, sales skills, technology), and leadership development/coaching programs.
• Build and execute a repeatable onboarding program to reduce ramp time and accelerate productivity.
• Develop role-based enablement curricula covering product knowledge, sales methodology, and technology usage.
• Launch continuous learning programs for sales skills, leadership development, and coaching excellence.
• Partner with Marketing and Product to ensure content is accurate, relevant, and accessible; establish governance for updates and sunset processes.
• Embed competitive and market insights into enablement programs to align selling motions with growth priorities.
• Define and implement Strada’s first enablement technology stack (LMS/LXP, content management, conversation intelligence).
• Establish KPIs for onboarding, training completion, content usage, and coaching effectiveness.
• Manage and develop a team of 3 enablement professionals.

Senior Manager, Sales Enablement

• Design and implement a comprehensive controls framework for Payroll Tax Filing operations
• Establish control standards, audit procedures, and monitoring processes across teams
• Conduct internal operational audits to identify gaps, risks, and process failures
• Perform recurring control testing to ensure procedures are operating effectively
• Develop risk mitigation plans and partner with operational leaders on corrective actions
• Monitor high-risk client accounts and operational trends to identify recurring issues
• Support SOC audit activities, documentation, evidence gathering, and remediation tracking
• Create reporting dashboards and metrics related to compliance, audit findings, operational health, and control effectiveness
• Review workflows and identify opportunities for automation, standardization, and process improvement
• Ensure teams are following documented procedures, escalation protocols, and compliance requirements
• Partner with leadership to establish governance standards and accountability measures
• Lead root cause analysis efforts for operational failures, missed filings, notices, penalties, or client escalations
• Develop and maintain process documentation, control narratives, and standard operating procedures
• Provide recommendations to improve operational accuracy, client satisfaction, and service delivery consistency
• Collaborate cross-functionally with payroll, tax filing, compliance, implementation, client services, and technology teams

Payroll Tax Risk and Controls Manager

Project Manager

• Independently leads multiple projects with variety of scopes (euhreka, Strada Pay, VPS, Workday) with mid/low populations.
• Develops and manages detailed project plan.
• Align stakeholders and team members on the plan and manage execution of tasks to achieve project goals.
• Makes project decisions and recommendations to management about schedules, prioritization, and resource allocation with input from others as needed.
• Works closely with Resource Managers/Team Leads to ensure adequate allocation of resources.
• Measures project performance and progress using appropriate tools and techniques, identifies and quantifies variances, performs required corrective actions, and communicates to all stakeholders.
• Documents high-level risks, assumptions, and constraints.
• Develop and track risk mitigation and issue resolution plans, recommend and implement approved actions and workarounds required to mitigate or minimize project and commercial risk.
• Manages changes to project scope, schedule and costs and ensure project plan is reflective of authorized changes as defined in the change management plan.
• Interfaces independently with all functional and business areas/ groups affected by the project, including senior and/or executive management.
• Communicates and reports status to executives and all other stakeholders e.g., Status Reports, Executive Briefings.
• Manages the project budget, working closely with the finance team to oversee and report project financials – including estimates created during the funding/change request process, the on-going allocation of financial resources, and the regular reporting of the state of the project financials.
• Employs project management best practice methodologies working within a framework that includes process definition, templates, tools and Strada standards.
• Works with third party providers to deliver contractual commitments.
• Drives process improvement initiatives within the project management domain.
• Captures lessons learned throughout and during the closing of a project.
• Is a buddy/coach to newly joined PMs (PMI).
• Actively participates in soft building GIP initiatives.

Project Manager II, Global Implementation Practice

• Independently leads multiple projects with variety of scopes (euhreka, Strada Pay, VPS, Workday) with mid/low populations
• Develops and manages detailed project plan
• Align stakeholders and team members on the plan and manage execution of tasks to achieve project goals
• Makes project decisions and recommendations to management about schedules, prioritization, and resource allocation with input from others as needed
• Works closely with Resource Managers/Team Leads to ensure adequate allocation of resources
• Measures project performance and progress using appropriate tools and techniques, identifies and quantifies variances, performs required corrective actions, and communicates to all stakeholders
• Documents high-level risks, assumptions, and constraints
• Develop and track risk mitigation and issue resolution plans, recommend and implement approved actions and workarounds required to mitigate or minimize project and commercial risk
• Manages changes to project scope, schedule and costs and ensure project plan is reflective of authorized changes as defined in the change management plan
• Interfaces independently with all functional and business areas/ groups affected by the project, including senior and/or executive management
• Communicates and reports status to executives and all other stakeholders e.g., Status Reports, Executive Briefings
• Manages the project budget, working closely with the finance team to oversee and report project financials – including estimates created during the funding/change request process, the ongoing allocation of financial resources, and the regular reporting of the state of the project financials
• Employs project management best practice methodologies working within a framework that includes process definition, templates, tools and Strada standards
• Works with third party providers to deliver contractual commitments
• Drives process improvement initiatives within the project management domain
• Captures lessons learned throughout and during the closing of a project
• Is a buddy/coach to newly joined PMs (PMI)
• Actively participates in soft building GIP initiatives