Wells Fargo

Insurance

• Lead and perform complex platform assurance assessments across IT General Controls (ITGC), platform engineering controls, and supporting technology services
• Conduct hands-on control testing and evaluation for emerging technology including cloud (GCP, AWS, and Azure), private cloud, IAM, CI/CD, data platforms, databases, and container platforms
• Identify and assess Consumer/Producer requirements and evaluate their implementation across enabling technologies and system-of-record governance
• Analyze evidence, document findings, assess platform risk posture, and identify technology risks related to access, configuration, deployment pipelines, data protection, and operational resilience
• Support issue lifecycle activities including root cause analysis, remediation plan review, control design improvement, evidence validation, and support remediation
• Contribute to thematic analysis across assessment outputs, threat modeling, Red Team exercises, and audit reviews
• Assist with maintaining and maturing the platform control framework across Cloud, IAM, CI/CD, Data Management, and PAM domains
• Support governance routines, audit readiness, regulatory documentation, senior reporting packages, assessment artifacts, testing documentation, and risk summaries for leadership and committees
• Build effective relationships across Technology and Control Management to drive consistent risk management practices
• Stay current on emerging technology trends, cloud control models, and regulatory expectations impacting financial institutions
• Provide guidance and mentorship to junior assessors and team members

Lead Control Management Officer – Platform Assurance

Banker

• Provide personalized banking support across multiple branch locations within an assigned geographic area, covering for banker and teller absences and temporarily filling open positions as needed
• Adapt quickly to new branch environments, teams, and customer needs while maintaining consistent service quality and adherence to bank standards
• Build lasting customer relationships through proactive, meaningful conversations that support financial well‑being and deepen engagement
• Lead discovery driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions
• Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals to meet customer and business goals
• Support everyday banking needs, including account openings, service requests, and credit applications
• Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards
• Demonstrate comfort using and adopting digital tools and technologies to enhance the customer experience and support evolving banking needs
• Deliver accurate, compliant service while exercising sound judgment within defined risk controls
• Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists, ensuring customers are connected to the right expertise

Roving Personal Banker

Advisor

• Partner with Relationship Managers and external Centers of Influence to acquire, grow and retain relationships by creating best-in-class customer experiences for Business Banking customers to support lending needs
• Demonstrate expertise in credit analysis and underwriting for complex business clients, including the ability to assess financial statements, cash flow, collateral, and risk factors in coordination with credit partners, and present recommendations to clients
• Generate new business from existing or independently sourced new client relationships and work in close partnership with Relationship Managers to enable acquisition of the full client relationship
• Proactively provide feedback and present ideas for improving or implementing processes and tools
• Manage the sale of products or services within a specified district, territory or lending vertical
• Select and develop referral sources, leads and contacts and participate in trade shows and sales events, as required
• Provide management with appropriate and timely reporting and communications regarding lead generation, new transactions, forecast changes, market conditions and competitive issues
• Ensure that all transactions from origination through close of deal are processed completely, accurately, in accordance with quality customer service standards and turn-times

Senior Business Lending Advisor

Customer Support

• Evaluate end-to-end credit card customer journeys to identify “moments that matter,” friction points, and experience gaps
• Apply structured customer journey mapping methodologies to assess and prioritize improvement opportunities
• Diagnose root causes using multiple data sources, including: Customer feedback (VOC) NPS, CSAT, and OSAT metrics Complaint data and call drivers Digital behavior and operational performance data
• Translate insights into prioritized CX initiatives aligned to enterprise strategy and customer needs
• Develop clear, data-backed business cases, including KPIs, assumptions, risks, and expected value realization
• Define and track success metrics and measurement frameworks for CX initiatives
• Partner cross-functionally to influence execution and drive alignment on priorities and tradeoffs
• Present insights and recommendations to senior leaders with clarity, confidence, and strong executive presence
• Act as a thought leader in CX, shaping journey roadmaps and helping mature journey intelligence capabilities

Lead Product Manager, Customer Experience – Journey Intelligence

Manager

• Lead and manage a tenured credit approval team supporting Emerging Middle Market and Middle Market portfolios, with accountability for credit decision quality, consistency, and timeliness.
• Manage and oversee credit approval activity, including new originations, renewals, modifications, and ongoing portfolio actions, ensuring alignment with policy and risk appetite.
• Partner directly with Market Sales Leaders and Relationship Managers to provide proactive credit guidance, support client solutions, and enable responsible growth.
• Actively participate in complex credit transactions and serve as an escalation point for high-impact or complex deal.
• Drive execution discipline and process consistency, including adoption of credit tools (e.g., AI Credit Memo / Copilot) and continuous process improvement.
• Identify and implement opportunities for process improvement and risk control enhancements, strengthening underwriting rigor and operational efficiency.
• Provide oversight of portfolio trends and emerging risks, ensuring strong adherence to risk rating, monitoring, and watchlist practices.
• Collaborate with Independent Risk Management and senior stakeholders to ensure alignment on credit strategy, risk appetite, and regulatory expectations.
• Determine strategy and priorities for the team to meet complex business objectives across a multi-market region.
• Manage allocation of people and resources, ensuring effective coverage and scalable support for the East Region.
• Promote a high level of team engagement, accountability, and performance, while driving a culture of strong execution and continuous improvement.
• Develop and coach talent, building a high-performing team of credit approvers and future leaders.
• Support ongoing transformation initiatives, including centralized credit model evolution and technology enablement.

Market Credit Leader Manager – Centralized Credit Team

Medical Director

• Serve in a lead banker coverage capacity for major not-for-profit healthcare issuers nationwide
• Coordinate coverage efforts and effectively partner with regionally focused teams within Public Finance and Relationship Managers in Commercial Banking
• Develop new business opportunities, manage client relationships, and create customized solutions for complex situations
• Originate and execute finance transactions as the managing underwriter in the municipal securities sector, which can include derivatives or advisory assignments
• Develop and maintain significant depth and tenure of relationships with not-for-profit healthcare issuers
• Be recognized as an acknowledged expert in their field and be able to build upon a network of influence among municipal market professionals including chief financial officers, bond lawyers, credit providers, financial advisors, rating agencies, and key industry vendors (such as public accounting firms)
• Demonstrate the ability to work effectively with teammates, within the framework of the strategic alliance, to accomplish annual and long-term business objectives
• Represent MPG within the company, and externally in support of specific municipal finance business

Executive Director, Healthcare Public Finance

• Proactively acquire, manage, and grow a portfolio of consumer and business customer relationships
• Lead discovery‑driven conversations to understand customer goals and deliver tailored banking and credit strategies
• Partner with a team of professionals to deliver integrated solutions

Relationship Banker

Data Scientist

• Analyze large, complex datasets to identify trends, risks, and opportunities related to customer coverage, banker capacity, and client outcomes.
• Design repeatable analytical frameworks to support strategic initiatives, governance reviews, and leadership reporting.
• Ensure analytical outputs are accurate, auditable, and aligned with enterprise data and governance standards.
• Execute highly complex analytical experiments and create innovative statistical models to discover solutions for abstract business problems across various domains.
• Partner with sales leadership teams to inform placement strategy and customer alignment decisions.
• Support enterprise initiatives related to customer assignment, servicing models, and coverage optimization.
• Translate analytical findings into clear business recommendations, highlighting tradeoffs and implications.
• Build executive‑ready presentations (PowerPoint and verbal) for senior leaders, including SVPs and executive committees.
• Clearly communicate complex analytical concepts to non‑technical audiences using data storytelling and visualizations.
• Respond to ad‑hoc leadership requests with concise, high‑impact analyses and recommendations.
• Collaborate with cross‑functional partners (Analytics, Banking, Risk, Operations, Technology).
• Support governance processes by ensuring analytical outputs meet internal standards and documentation requirements.
• Act as a trusted analytics advisor to stakeholders across the organization.

Senior Lead Data Science Consultant

• Provide personalized banking support across multiple branch locations within an assigned geographic area
• Adapt quickly to new branch environments, teams, and customer needs while maintaining consistent service quality and adherence to bank standards
• Build lasting customer relationships through proactive, meaningful conversations that support financial well‑being and deepen engagement
• Lead discovery driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions
• Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals to meet customer and business goals
• Support everyday banking needs, including account openings, service requests, and credit applications
• Perform cash handling and teller line activities
• Demonstrate comfort using and adopting digital tools and technologies to enhance the customer experience and support evolving banking needs
• Deliver accurate, compliant service while exercising sound judgment within defined risk controls
• Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists

Personal Banker

General

• Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care.
• Process routine service transactions (such as deposits, withdrawals, payments, and check cashing) with accuracy and attention to detail.
• Welcome customers, understand their needs, and guide them to efficient ways to bank, including digital tools, self-service options, or the appropriate team member.
• Build relationships, actively listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
• Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
• Complete transactional and operational activities accurately, exercising sound judgment and managing risk in line with policies and controls.
• Use strong communication and active listening skills to clarify needs and provide clear, simple solutions or next steps.
• Collaborate with branch teammates to deliver strong operations and service, follow leadership direction, and escalate complex situations as needed.
• Resolve routine customer questions or concerns and escalate more complex issues to ensure timely resolution.

Teller, Part Time

Human Resources

• Serve as a subject matter expert on selection and assessment methodology, providing consultation that supports equitable, compliant, and high-impact talent decisions.
• Design, validate, and implement selection and assessment tools and processes that improve quality of hire, strengthen predictive insights, and support consistency in talent decisions.
• Manage vendor relationships and partner on the development and implementation of scalable, data-driven assessment solutions.
• Contribute to the integrated assessment strategy by connecting selection assessments with broader talent assessments across development, mobility, succession, and other talent lifecycle decisions.
• Evaluate current selection and assessment processes, identify opportunities for optimization, and help drive continuous improvement in team strategy and delivery.
• Review statistical analyses, technical documentation, and policy requirements to ensure assessment tools meet standards for validity, reliability, fairness, and regulatory compliance.
• Partner with Talent Acquisition, Talent Management, HR partners, and business leaders to align selection and assessment practices with skills, workforce priorities, and broader enterprise talent strategies.
• Advance skills-based talent practices by helping connect assessments to skills frameworks, translating assessment insights into actionable talent insights, and enabling recruiters and managers to use tools effectively.
• Manage multiple projects and deliverables, resolve moderately complex issues, and collaborate across a matrixed environment to achieve business and talent outcomes.

Senior Talent Management – Selection & Assessment

• Administer a book of fiduciary relationships within a team-based environment, including analyzing trust and estate documents, implementing client estate plans, and ensuring client accounts are managed in accordance with sound fiduciary principles and applicable law.
• Engage clients, advisors and internal partners to deliver a high-touch client experience within a strong risk management framework.
• Build and maintain a strong knowledge of internal policies and procedures including, but not limited to, distributions, account maintenance, account opening and closing, KYC requirements, annual account reviews, and management of overdrafts.
• Identify and recommend opportunities for process improvement and control development.
• Serve as a subject-matter expert on fiduciary administration, including the interpretation of governing instruments, adherence to fiduciary principles and applicable laws, and the application of prudent investing standards.
• Act as a thought leader and culture carrier for the firm to influence outcomes and build an inclusive, collaborative and client-focused environment for our fiduciary professionals.
• Actively train and mentor junior team members.
• Participate in marketing and development initiatives, in conjunction with team leaders.

Senior Trust Officer – Senior Fiduciary Specialist

Infrastructure Engineer

• Lead or participate in high level technical concepts spanning technology and business
• Develop specifications for complex infrastructure systems, design and test solutions
• Contribute to the testing of business, application and technical infrastructure requirements
• Drive solutions to reduce recovery
• Design complex system upgrades
• Resolve troublesome trends as they develop
• Develop a long-range plan designed to resolve problems and prevent them from recurring
• Direct the daily risk and control flow of operations, focusing on policies, procedures, and work standards to ensure success
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Lead Infrastructure Engineer – Mainframe Optimization

Learning and Development

• Consult with Technology leaders to assess skill gaps, diagnose performance needs, and recommend learning solutions aligned to business outcomes
• Lead end‑to‑end learning initiatives, delivering moderately complex, role‑based and skills‑focused solutions for diverse technology audiences
• Design and implement learning strategies and learning paths that support onboarding, upskilling, reskilling, and leadership readiness
• Apply a performance consulting approach, leveraging data and insights to guide recommendations and demonstrate impact
• Partner closely with instructional design and delivery teams to ensure modern, effective, and scalable learning experiences
• Manage day‑to‑day execution of projects, including timelines, stakeholders, dependencies, and risks
• Contribute to large‑scale planning efforts within Technology Learning and Talent Management
• Mentor and guide peers, supporting team capability and knowledge sharing
• Navigate enterprise governance, risk, and compliance requirements while delivering solutions efficiently

Senior Learning & Development Consultant

Bilingual

• Build lasting customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement
• Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions
• Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals to meet customer and business goals
• Support everyday banking needs, including new account openings, service requests, and credit applications
• Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards
• Demonstrate comfort using and adopting digital tools and technologies to enhance the customer experience and support evolving banking needs
• Deliver accurate, compliant service while exercising sound judgement within defined risk controls
• Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists, ensuring customers are connected to the right expertise