TELUS

Product Marketing

• Develop and own the integrated marketing plan for the Cybersecurity Professional Services and PWN portfolios, iterating and optimizing throughout the year based on performance data and market feedback
• Analyze funnel activity, track key deals, and monitor year-to-date performance metrics to inform strategic adjustments and maximize ROI
• Collaborate with Product, Sales, Partner Alliance, Events, Digital Marketing, Base Management, and Sales Activation teams to develop compelling value propositions, product positioning, and messaging that resonate with Enterprise and Public sector buyers
• Drive content strategy and creation across multiple channels including social copy, one-pagers, pitch decks, testimonials, battlecards, and Highspot content to equip sales teams with tools and materials that accelerate deals
• Manage a marketing budget and Marketing Development Funds (MDF) with vendors, ensuring resources are strategically deployed to drive maximum growth and impact across the portfolio
• Leverage AI tools to streamline marketing operations, enhance customer insights, and drive efficiency across campaign execution and stakeholder reporting

Senior Product Marketing Manager

Sales

• You'll lead a sales team using consultative, solution-based methodologies aligned with PSO frameworks
• Coaching with empathy and clarity, you help your team think strategically about cross-selling by asking powerful questions and listening actively to identify opportunities that genuinely solve customer problems
• You'll develop business plans balancing immediate wins with sustainable growth across TELUS offerings
• Leveraging data and AI tools, you'll optimize your sales approach, maintain key partner relationships with integrity, and facilitate honest conversations about performance and development—addressing challenges with both compassion and accountability

Director, Sales – Partner Solutions

Product Manager

• Join a dynamic team focused on powering the growth engine for Small and Medium Businesses (SMB)
• Develop and articulate product strategy and tactics related to activations, pricing, and growth recommendations
• Guide and collaborate on cross-functional teams to manage margin and enable service delivery
• Manage market performance of products with accountability for SMB activation and growth metrics
• Use market research and competitive analysis to recommend solutions for product offerings
• Improve time-to-market for SMB market response tactics

Senior Product Manager – Small and Medium Businesses (SMB)

Program Manager

• Own end-to-end preparation and execution of the bi-weekly Sales Performance operating cadence (SVP/VP level)
• Directly lead execution of high-priority, cross-functional initiatives including: Fee-for-Service Sales Performance & Compensation; Consolidated Reporting Across Employer Acquisitions; Time-to-Value Acceleration; and Reseller Forecasting Enhancement
• Manage program-level tracking for all active initiatives—timelines, milestones, risks, dependencies
• Provide regular, structured updates to leadership on progress, risks, and results
• Translate leadership priorities into actionable plans with defined initiatives, clear timelines, and identified owners

Senior Program Manager

Client Services Representative

• Manage escalations from Tier 1 and handle complex application, data, and configuration issues for plan administrators
• Own the Tier 2 shared email inbox and respond to client escalations with SLA compliance during normal and peak periods
• Build and maintain client relationships with plan administrators — understand their unique needs, proactively address concerns, and drive platform adoption
• Provide training and presentations to clients on platform features, best practices, plan configuration, and process improvements (growing responsibility as the role evolves)
• Support client implementation, configuration, and go-live activities to ensure smooth onboarding and a strong start
• Troubleshoot complex technical and data issues using PowerFlex, Ariel View, and SQL to diagnose root causes and develop solutions
• Perform systems audits, reconcile error reports, and manage special projects as needed to ensure data integrity and platform stability
• Collaborate cross-functionally with Tier 1, adjudication, fraud, technical teams, and internal stakeholders to resolve escalations and identify improvements
• Recognize process inefficiencies and recommend improvements based on escalation patterns and direct client feedback

Client Service Analyst I, Bilingual

General

• Reviewing online search results to improve content and quality
• Providing feedback and analysis on content in search engine results
• Rating relevance to search terms used
• Examining grammar, tone, and cultural relevance of search results

Personalized Internet Ads Assessor

• Develop and execute integrated marketing campaigns to generate pipeline and revenue growth across enterprise and multinational accounts
• Support account based marketing (ABM) programs targeting key employers, brokers, and insurers
• Create measurable KPIs and success metrics for all acquisition initiatives
• Partner closely with sales teams to align marketing with growth priorities and revenue goals
• Create multi-channel campaigns across email, social media, digital and partner channels
• Develop case studies, white papers and enablement materials to drive lead progression
• Optimize conversion initiatives across digital and traditional channels
• Strengthen marketing interlock and communication with US sales leaders
• Develop co-marketing opportunities and broker enablement programs
• Expand market visibility through strategic partnerships
• Identify and prioritize high ROI events, conferences and industry sponsorships
• Lead planning and execution of conferences, broker events, webinars, executive roundtables, and industry sponsorships
• Execute integrate events in key US marketing with pre-event, onsite and post event lead capture
• Measure and report on event ROI and market impact
• Track, analyze, and report on campaign performance, pipeline contribution, ROI, engagement metrics, and marketing effectiveness
• Use data and insights to optimize campaigns and improve conversion performance
• Build dashboards and executive-ready reporting to demonstrate marketing impact
• Adapt messaging and campaigns for regional and cultural relevance
• Provide bilingual support for campaigns, events, and stakeholder communications (English and Spanish)
• Build and lead a high performing team, setting clear goals and aligning individual objectives with broader strategy
• Provide ongoing feedback, coaching and mentoring to support team development and growth

Manager, US Employer Go-To-Market

Counselor

• Provide solution-focused, short-term counselling to a diverse clientele facing a wide range of personal and work-related challenges.
• Assess client needs, establish goals, and develop individualized strategies within the scope of their EAP coverage.
• Create personalized, action-oriented plans to support clients in achieving meaningful outcomes.
• Maintain accurate clinical records and documentation in alignment with TELUS Health’s clinical standards and protocols.
• Collaborate effectively with TELUS Health’s internal EAP team to ensure seamless client care.
• Adhere to professional, ethical, and confidentiality guidelines while complying with all relevant policies and regulations.
• Stay current with best practices in mental health care and actively engage in continuous professional development.

Independent EAP Counsellor

Administration

• Act as manager in the client accounts department
• Take responsibility for planning the work related to pension plan administration
• Help with work supervision and verification
• Monitor the progress of tasks and projects
• Train and coach team members
• Provide support for the team in carrying out a variety of special projects
• Prepare and track the budget
• Build clients’ satisfaction by listening to their needs and responding to their various requests, as well as those of members and trustees
• Suggest ways of improving our processes
• Develop new business contacts, new agreements with existing clients, and help develop new markets with prospective clients.

Senior Consultant, DB Pension Administration

Business Analyst

• Analyze complex current-state workflows to eliminate operational bottlenecks
• Translate complex data, ROI analyses, and transformation strategies into clear dashboards and high-impact presentations
• Manage expectations, defuse stakeholder escalations, and ensure that project milestones are shared across the team
• Coach, train, and peer-review a small team of analysts
• Take full ownership of low-to-medium scale projects
• Support occasional after-hours business emergencies

Senior Business Analyst

• Build and sustain a high-performing partner ecosystem
• Evaluate new partners and develop enablement strategies
• Lead quarterly business reviews with key partners to drive alignment
• Lead large cross-functional teams to deliver partner-related initiatives
• Build and maintain strong relationships with key partner stakeholders
• Own device enrollment management and Samsung Knox portfolio oversight

Senior Product Manager – Partner Management

Account Manager

• Own customer relationships and account strategies
• Champion TELUS inside of customer organizations and advocate for the customer inside of TELUS
• Quarterback an interdependent account team of inside sales, specialty sales, and technical pre-sales
• Engage client C-level executives and align with TELUS leadership where strategic value can be gained for both organizations
• Identify customers' business challenges and how they materially impact their stated goals
• Manage your Southwest Ontario and Downtown Toronto public sector territory strategically
• Take ownership of customer engagement and get into the operational details, but confidently delegate tactical work to the right internal resources and specialists
• Prepare professional proposals that communicate the TELUS solution and value proposition
• Spend significant time in front of your customers (in-person, not virtual) understanding their direction, challenges, and strategic priorities
• Optimize Salesforce.com (SFDC) and account planning tools to drive effective decision-making and timely investments in pursuit opportunities

Senior Account Manager – Public Sector

Pharmacist

• Manage patient communication channels
• Manage inbound prescription workflow
• Liaison with doctors and healthcare stakeholders
• Manage patient adherence through reminder tools and web applications
• Process prescriptions using TELUS Health Kroll Pharmacy Management Software
• Actively work with other team members in the fulfillment of patient prescription needs
• Assist patients with provincial, private payor and out-of-pocket expenses
• Work with key team members to provide business insights to develop transformative initiatives

Pharmacy Assistant

Manager

• Own the Migrations portfolio end-to-end, partnering with diverse cross-functional teams and stakeholders to drive program awareness
• Develop short- to long-term program strategy and roadmap to successfully entice customers to migrate from Koodo to TELUS
• Own pricing decisions, rate suite structure and campaign strategy to drive growth, accretive value and retention outcomes
• Analyze performance data to synthesize compelling narratives on strategic direction and evaluate the impact of tactical initiatives
• Identify new growth opportunities and craft robust business cases
• Proactively test new messaging, segmentation, and offers
• Build strong presentations to showcase recommendation and secure buy-in at all levels of the organization
• Provide guidance and coaching to a Marketing Specialist

Senior Market Manager – Consumer Base Management, Postpaid Migrations Strategy

• Engage client C-level executives and align with TELUS leadership
• Identify customers' business challenges and position TELUS solutions
• Manage Alberta public sector territory strategically
• Take ownership of customer engagement and delegate tactical work
• Prepare professional proposals communicating TELUS solutions and value proposition
• Spend significant time in front of customers to understand challenges
• Optimize Salesforce.com and account planning tools for effective decision-making