Operations

• Manage contract staffing, training, and performance to meet all deliverables.
• Coordinate with the KO and COR on decisions affecting contract management, staffing, and operational approach.
• Establish priorities, track performance metrics, and support training on emerging technologies.
• Oversee administrative, reporting, and compliance functions.
• Ensure full execution of the PWS, including delegation of responsibilities and operational oversight.
• Provide daily technical and professional leadership within assigned areas.
• Lead large, complex projects; analyze diverse issues and develop effective solutions.
• Manage programs involving strategy development, policy implementation, and resource administration.

Operations Lead

• Oversee the end-to-end order processing lifecycle for all Ookla product lines across both direct sales and indirect channels (partners/resellers).
• Design, implement, and continuously optimize operational workflows to reduce friction and promote a faster, more efficient rhythm from deal close to revenue recognition.
• Partner with the Sales team to enforce strict accountability regarding key CRM inputs, data integrity, and contracting standards.
• Own and streamline the administration of vendor intake forms, customer onboarding processes, and security/compliance documentation.
• Support the sales ecosystem by managing operational requirements for RFPs, ensuring timely and accurate submission of business operational data.
• Serve as the subject matter expert on how deal structures impact revenue.

Order Operations Manager

• Be the right-hand to the Client Success leadership team, addressing their various strategic and operational needs
• Shape and directly implement the Client Success strategy & design, including establishing growth targets, segmenting our client base, designing and managing books of business, setting quotas, and developing cross-functional plans that ensure we achieve those targets
• Establish OKRs and KPIs; monitor and report on them regularly; and ensure the CS team can easily access and take action on these metrics
• Stand up the Client Success operating cadence to manage upsell and renewals pipeline, flag risks, devise countermeasures to those risks, and forecast accurately
• Build a customer health score/model with qualitative and quantitative inputs from a variety of complex sources that identify whitespace and churn risk
• Project-manage a variety of cross-functional initiatives that level-up the Client Success organization by partnering with others in Strategy & Operations along with Sales, Marketing, Network, and technology teams
• Work closely with leadership to collect business requirements for Salesforce and other data to capture, ensuring these solutions are implemented successfully by your GTM Systems teammates

Senior Lead, Strategy & Operations

• Manage logistics, inventory quality, scheduling, registration paperwork.
• Oversee customer experience, employee experience, community outreach, and both mentoring and training programs.
• Work autonomously and make decisions effectively.
• Connect directly with leadership at Carvana’s home office in Phoenix.
• Contribute to the growth and creativity of one of the fastest-growing technology companies.

Team Lead, Market Operations

• Serve as the site technical authority for all I&C systems including Allen-Bradley PLCs (ControlLogix, CompactLogix), Ignition SCADA, field instrumentation, and industrial control networks.
• Monitor control system and instrumentation performance to proactively identify reliability risks and optimization opportunities across ORC generation, gathering, and surface facility systems.
• Lead root cause analysis (RCA) and after-action reviews (AARs) for control system failures, instrumentation faults, and process upsets; develop and track corrective actions to closure.
• Work closely with maintenance to define preventive maintenance strategies for instrumentation and control system assets, and to develop field procedures for calibration, loop checks, and device replacement.
• Maintain accurate and current I&C documentation including control system architecture drawings, instrument loop diagrams, I/O lists, and wiring schematics; drive timely updates following any system changes.
• Own and continuously improve Cape Station's Ignition SCADA application, including HMI screens, tag configuration, alarming, historian integration, and operational reporting.
• Develop and refine operational dashboards and daily reports that give operators and engineering staff clear, real-time visibility into facility health and performance.
• Build and maintain KPI monitoring displays that track power output, system availability, and process efficiency against targets and historical baselines.
• Troubleshoot process control, instrumentation, and control network issues in the field with a sense of urgency appropriate to a generating facility — fast diagnosis, clear communication, disciplined resolution.
• Size, select, and specify replacement instrumentation including control valves, flow meters, pressure transmitters, and safety valves; manage procurement and installation through maintenance and operations.
• Configure and troubleshoot industrial communication networks including Modbus TCP/IP, EtherNet/IP, and OPC-UA; support field device integration and network reliability.
• Support PLC programming modifications in Rockwell Studio 5000 using Fervo's standard code blocks; document all changes and manage through the MOC process.
• Own and manage I&C scope within the site MOC program, ensuring all control system and instrumentation changes are properly evaluated, documented, and closed in accordance with OSHA PSM requirements.
• Review and redline P&IDs for accuracy of instrumentation depiction; coordinate with the process engineering team on instrument datasheet development and updates.
• Provide I&C technical input during equipment procurement, contractor scope reviews, and vendor deliverable reviews.
• Identify, scope, and develop small capital I&C improvement projects from concept through commissioning and handover.

I&C Operations Engineer

• Serve as the responsive, proactive point of contact for builders, superintendents, inspectors, and internal managers
• Take in new job requests, confirm approvals (POs/EPOs) are captured, and route them to the right manager or inspector
• Track every job from intake through completion across inspections, installs, and repairs — flagging anything stalled or missing
• Coordinate subcontractor schedules
• Follow up on accounts receivable and resolve client billing questions
• Produce daily and weekly operational reports for leadership
• Oversee and back up work-order accuracy and billing readiness in our job-management system — and do it yourself when volume spikes
• Quality-check documentation and job records so nothing’s missing before billing
• Review subcontractor invoices and approvals before payment
• Train and support team members on process

Operations Coordinator

• Review sales booking packages and process order bookings, including MAC (Moves, Adds, Changes), Box Sales, Projects, Subscriptions, and Licenses.
• Set up projects in the ERP system and process change control requests.
• Collaborate with Sales to resolve booking rejections.
• Process daily billings for Service and Install.
• Manage SLA (Service Level Agreement)/ SecurePlan expirations and renewals.
• Quote and process subscription renewals while tracking software license expirations and renewals.
• Establish and manage billing cycles for subscriptions.
• Ensure timely invoice collection by contacting customers and managing collection activities for aged balances.
• Communicate with customers regarding new billings and overdue balances.
• Work with the Operations team to correct billing discrepancies.
• Issue invoice corrections and credits as needed.
• Edit Sales Orders for MAC and Box Sales jobs.
• Create NCCO (No Charge Change Order) Sales Orders and communicate Sales Order numbers to PM1 or PM2/PC for ordering.

Customer Operations Specialist

• Carry out general labor responsibilities promptly and efficiently.
• Develop and maintain knowledge of the commodities handled.
• Work with customers in a courteous and professional manner.
• Prepare trucks and railcars for loading/unloading.
• Load and unload agricultural inputs from railcars and/or trucks.
• Control and monitor all load out functions.
• Conduct and properly record daily, weekly and monthly maintenance tasks.
• Inspect in-use equipment looking for seeps and leaks.
• Monitor and maintain quality of inventory.
• Keep all work areas in a clean, orderly and safe condition.
• Conduct regular housekeeping duties.
• Complete appropriate record keeping.
• Perform grounds maintenance including snow removal.
• Perform warehouse work including driving loader, loading/unloading inventory, and general maintenance.
• Promptly report any customer complaints, repair or maintenance needs, or safety concerns to supervisor.
• Maintain and promote a strong safety culture.

Seasonal Operations Specialist

• Carry out general labor responsibilities promptly and efficiently.
• Develop and maintain knowledge of the commodities handled at the location and comply with company policy and government regulations.
• Work with customers in a courteous and professional manner.
• Prepare trucks and railcars for loading/unloading.
• Load/unload agricultural inputs.
• Control and monitor all load out functions.
• Conduct and record daily maintenance tasks.
• Inspect equipment for leaks and maintain quality of inventory.
• Deliver products to customer sites.
• Maintain clean and safe work areas.
• Report customer complaints, repair needs, or safety concerns to supervisor.
• Promote a strong safety culture and follow all safety policies and regulations.

Seasonal Agronomy Operations Specialist

• As directed, carry out general labor responsibilities promptly and efficiently.
• Develop and maintain knowledge of the commodities handled at the location and comply with company policy and government regulations pertaining to commodities.
• Work with customers in a courteous and professional manner.
• Prepare trucks and railcars for loading/unloading, which may require sampling, loosening large nuts, opening hatches, and attaching and/or detaching flexible hoses.
• Load and unload agricultural inputs from railcars and/or trucks using heavy or light duty machinery/equipment. May include bulk and or packaged material.
• Control and monitor all load out functions.
• Understand and operate automated scale/dump systems.
• Conduct and properly record daily, weekly and monthly maintenance tasks including but not limited to lubrication of pumps, valves, and loading arms.
• Inspect in-use equipment looking for seeps and leaks of process equipment.
• Monitor and maintain quality of inventory (may include blended, bulk or packaged product).
• Deliver products such as fertilizer, chemical, seed, feed and others to customer sites.
• Keep all work areas in a clean, orderly and safe condition.
• Conduct regular housekeeping duties such as sweeping, shoveling, power washing, scraping and cleaning up spills.
• Complete appropriate record keeping.
• Perform grounds maintenance including snow removal.
• Perform warehouse work including driving loader, loading/unloading inventory, forklift operation, and general maintenance.
• Promptly report any customer complaints, repair or maintenance needs, or safety concerns to supervisor.
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Follow all company policies, procedures, and safety requirements.
• Perform other duties as needed or assigned to ensure facility operates smoothly and customers receive excellent customer service.

Seasonal Grain Operations Specialist

• Oversee all grain operations at multiple locations
• Develop and manage operating, capital, and lease budgets
• Manage Regional and Location Managers
• Work with management and sales team on programs, pricing, and overall strategy
• Oversee and ensure inventory is in place and accurately accounted for
• Serve as a liaison between suppliers, vendors, and distributors to management
• Achieve satisfactory profit/loss ratio & market share in relation to preset standards & industry & economic trends
• Establish and maintain relationships with key industry and strategic community partners
• Maintain and promote a strong safety culture and follow all safety policies, procedures and regulations
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions
• Perform other responsibilities as needed or assigned

Director of Grain Operations

• Develop and maintain knowledge of the commodities handled at the location and comply with company policy and government regulations pertaining to commodities.
• Work with customers in a courteous and professional manner.
• Prepare trucks and railcars for loading/unloading, which may require sampling, loosening large nuts, opening hatches, and attaching and/or detaching flexible hoses.
• Load and unload agricultural inputs from railcars and/or trucks using heavy or light duty machinery/equipment.
• Control and monitor all load out functions.
• Conduct and properly record daily, weekly and monthly maintenance tasks including but not limited to lubrication of pumps, valves, and loading arms.
• Inspect in-use equipment looking for seeps and leaks of process equipment.
• Monitor and maintain quality of inventory (may include blended, bulk or packaged product).
• Keep all work areas in a clean, orderly and safe condition.
• Conduct regular housekeeping duties such as sweeping, shoveling, power washing, scraping and cleaning up spills.
• Complete appropriate record keeping.
• Perform grounds maintenance including snow removal.
• Perform warehouse work including driving loader, loading/unloading inventory, forklift operation, and general maintenance.
• Promptly report any customer complaints, repair or maintenance needs, or safety concerns to supervisor.
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Follow all company policies, procedures, and safety requirements.
• Perform other duties as needed or assigned to ensure facility operates smoothly and customers receive excellent customer service.

• Lead the ERA AI Enablement function as the primary technical director for AI deployment.
• Serve as operational AI authority across the manufacturing network.
• Define and execute the ERA AI Enablement technical roadmap.
• Partner with automation operations team to integrate AI capabilities.
• Facilitate the AI Steering Committee and manage deployment of various AI platforms.

Director, Smart Ops – Digital Enablement

• Provide direction and support across manufacturing, production, and distribution operations while maintaining a visible presence on the shop floor.
• Plan, direct, and oversee daily manufacturing operations to achieve safety, quality, productivity, and on-time delivery goals.
• Lead, coach, and develop frontline leaders and employees through communication, training, performance management, and employee engagement.
• Maintain a highly visible presence on the manufacturing floor, leading by example in a hands-on, player-coach capacity.
• Oversee production planning and scheduling to optimize workflow, labor utilization, and operational performance.
• Monitor operational results, identify improvement opportunities, and implement corrective actions when needed.
• Drive continuous improvement through Lean Manufacturing, Kaizen, and employee involvement initiatives.
• Foster positive employee relations and build strong working relationships within a union environment.
• Partner with Customer Service, Engineering, Supply Chain, and other business functions to support customer commitments and on-time delivery.
• Identify opportunities to improve quality, productivity, and the overall customer experience.
• Perform other duties as assigned.
• Participate in creating a safe and harmonious working environment.
• Assure compliance with federal, state, local and corporate policies, regulations, AADG programs and policies and the ASSA ABLOY Code of Conduct.

Operations Manager

• Operations Manager - 2nd Shift
• We are the ASSA ABLOY Group
• Our people have made us the global leader in access solutions.
• We empower our people to build their career around their aspirations

Operations Manager – 2nd Shift

• Spot emerging US brands and products before they reach the mainstream, and decide which belong in the Zapp range.
• Build and own relationships with US brands and suppliers, from first outreach through to signed terms.
• Ideally, have an existing network of brand relationships to pull on.
• Negotiate cost, delivery and payment terms that protect margin and reduce risk.
• Own the end-to-end logistics of moving stock from the US to our UK DC: freight forwarding, warehousing, customs and import compliance, and relabelling to meet UK requirements.
• Stand up the processes, partners and controls that let the US supply chain scale reliably as volumes grow.
• Use demand data and sales trends to forecast, plan buys and manage inventory, minimising both stockouts and overstock.
• Ensure every product meets UK food safety, labelling and regulatory standards before it reaches the shelf.
• Work across Buying, Marketing, Merchandising and Operations to land a coherent customer offer.

Buying & Operations Manager

• Manage US end-to-end fulfilment and logistics execution across DTC, Amazon and Retail channels
• Deliver consistently strong performance across OTIF, dispatch SLAs, carrier delivery and inventory accuracy (DTC), and ensure timely execution of display builds / pipefills, reduce chargebacks and improve on-shelf availability metrics (Retail)
• Execute regional customer experience strategy and implement systemic improvements to drive customer delight
• Set performance standards and engage in regular business reviews with the Ops team and 3PL partners
• Run structured SLA reviews and QBRs, holding partners accountable to performance expectations and contractual commitments
• Drive a continuous improvement culture across partners, setting clear KPIs and action plans
• Management of US fulfilment KPIs across the P&L and balance sheet
• Support negotiations with logistics partners
• Identify and execute against key margin improvement opportunities across the value chain
• Work closely with the wider operations team to build scalable operational processes, automation and efficiency
• Drive operational simplification to enable rapid US growth - key is to reduce reliance on manual processes and build scale with a lean team
• Drive major cross-functional projects (new retailer expansion, new channels, retail pipefill / display moments) and ensure strong launch execution and service performance
• Coordinate the local US rollout of global strategic initiatives, and manage dependencies across Supply Chain, Retail, Tech, Finance and CX
• Work closely with global supply planning teams to minimise out-of-stocks and ensure good stock availability and inventory health
• Ensure replenishment planning meets demand across all sales channels
• Support procurement efforts in line with the global procurement strategy
• Work with the global quality team to manage product quality and production process issues with US suppliers
• Lead and develop a high-performing US Ops team (Ops Manager, Ops Exec)
• Build a high-performance team culture grounded in continuous improvement, proactive problem solving and commercial awareness
• Support organisational growth through hiring, coaching and capability building
• Set clear accountability, coaching and development plans

Senior Operations Manager

• Supervise and lead a team of claim operations staff, prioritizing and assigning work
• Oversees day-to day operations of the teams’ activities including workload distribution of new claims
• Ensures timely and accurate processing of loss and expense payments
• Review and approve complex or escalated issues
• Collaborate with other departments, to streamline processes, resolve customer inquiries
• Conduct regular performance evaluations, provide feedback
• Stay updated on industry trends, changes in regulations

Claim Operations Supervisor

• Owning the global Project Operations P&L, including project gross margin, cost productivity, cash flow, inventory, contract assets, provisions, warranty cost, and operational performance.
• Defining and driving the global operations and project execution strategy in alignment with the Business Line strategy and in close cooperation with Sales.
• Ensuring safe, on-time, on-cost, and high-quality execution of the complete project portfolio across all Systems Integration sites globally.
• Establishing and leading global project governance, including portfolio reviews, risk reviews, execution dashboards, escalation management, and corrective action follow-up.
• Driving strong commercial execution discipline, including contract compliance, scope control, change order management, claims avoidance/recovery, and margin protection.
• Collaborating with Sales, Bids and Proposals, and Finance to provide competitive, realistic, and risk-adjusted project costings and execution strategies during the pursuit phase.
• Ensuring robust tender-to-project handover, including review of scope, risks, assumptions, costs, schedule, resource plan, and contractual commitments.
• Planning and driving global capacity, footprint, resource allocation, and utilization across all aspects of the business.
• Championing continuous improvement and operational excellence by deploying common processes, tools, competencies, KPIs, and best practices across all sites.
• Driving productivity, cost-out, standardization, modularization, localization, and supply chain optimization to improve competitiveness and profitability.
• Leading operational risk management across the project portfolio, including technical, commercial, supply chain, contractual, HSE, quality, and delivery risks.
• Acting as senior operational escalation point for strategic customer projects and global accounts, ensuring timely and effective resolution of project execution and quality issues.
• Ensuring compliance with ABB requirements for HSE, integrity, quality, trade compliance, cyber security, and applicable customer/project standards.
• Building, developing, and leading a high-performing global operations organization with strong accountability, collaboration, capability development, and succession planning.
• Supporting Sales in strategic project pursuits, customer negotiations, executive reviews, and value proposition development, while maintaining clear accountability for execution feasibility and profitability.
• Ensures all staff (under scope) understand ABB’s core values and group safety and integrity standards and act accordingly.
• Implements and ensures compliance with the ABB code of conduct, global and local standards, tools, policies, and processes in their assigned area.

Global Head of Project Operations, Systems Integration

• Lead monitoring and control of mainframe production environments
• Perform advanced operational tasks, including complex job recovery, system coordination, and troubleshooting
• Serve as the primary escalation point for incidents, outages, and operational exceptions
• Guide, coach, and mentor Junior Mainframe Operations Resources during training and on the job activities
• Coordinate with system programmers, application teams, and infrastructure teams during incidents and changes
• Support change management, releases, maintenance windows, and disaster recovery activities
• Review and improve runbooks, procedures, and operational documentation

Operations jobs in United States

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Operations Lead

Order Operations Manager

Senior Lead, Strategy & Operations

Team Lead, Market Operations

I&C Operations Engineer

Operations Coordinator

Customer Operations Specialist

Seasonal Operations Specialist

Seasonal Agronomy Operations Specialist

Seasonal Grain Operations Specialist

Director of Grain Operations

Seasonal Operations Specialist

Director, Smart Ops – Digital Enablement

Operations Manager

Operations Manager – 2nd Shift

Buying & Operations Manager

Senior Operations Manager

Claim Operations Supervisor

Global Head of Project Operations, Systems Integration

Senior Mainframe Operations