U.S. Bank

Product Manager

• Identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements
• Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product / portfolio opportunities
• Establish the product vision, charter and roadmap
• Defines product outcomes and Objectives and Key Results (OKRs) to prioritize Features/Epics
• Breaks down work into actionable steps to facilitate product discovery, design, development and delivery
• Manages the end-to-end product lifecycle and drives the product roadmap leveraging OKRs (Objectives and Key Results)
• Creates the product in conjunction with agile, experience design, technology and risk partners to achieve business and customer outcomes
• Understands and cares for the technical features, debt reduction and modernization of the technical product with expertise in the technology required of the product

Travel Product Manager

Account Executive

• Drive New Business Growth
• Develop and execute a territory strategy targeting healthcare organizations with $50M–$1B in Net Patient Revenue.
• Identify, engage, and build relationships with key decision-makers including CFOs, Revenue Cycle leaders, Treasury executives, CIOs, and Patient Financial Services leadership.
• Generate new opportunities through prospecting, networking, industry events, referrals, and strategic partnerships.
• Become a Trusted Healthcare Advisor
• Consult with healthcare executives to understand business objectives, revenue cycle challenges, patient engagement goals, and digital transformation initiatives.
• Position U.S. Bank's healthcare payment ecosystem as a strategic solution for improving collections, patient satisfaction, operational efficiency, and financial performance.
• Lead discovery sessions and value-based conversations focused on outcomes rather than products.
• Deliver Complex Solution Sales
• Develop tailored presentations, ROI analyses, business cases, demonstrations, and executive proposals.
• Coordinate cross-functional resources including product, implementation, sales engineering, pricing, and executive leadership.
• Manage competitive opportunities and navigate complex healthcare buying cycles.
• Close Strategic Relationships
• Lead contract negotiations and commercial discussions.
• Execute agreements and establish long-term client partnerships.
• Collaborate with account management and implementation teams to ensure successful client onboarding and growth.
• Build Industry Presence
• Represent U.S. Bank at healthcare industry conferences, trade associations, and networking events.
• Maintain a strong understanding of healthcare payment trends, regulatory developments, revenue cycle challenges, and competitive market dynamics.
• Establish a reputation as a thought leader within the healthcare payments ecosystem.

Business Development Consultant – Mid-Market Healthcare

Artificial Intelligence

• Own the enterprise AI feasibility function, providing authoritative guidance on Model selection (traditional ML, GenAI, agentic AI)
• Approved platforms, tools, and services
• Architectural patterns and trade‑offs
• Act as the primary technical advisor to business and technology teams evaluating AI use cases.
• Ensure teams are guided toward enterprise‑approved solutions that accelerate delivery and reduce long‑term operational risk.
• Identify delivery blockers early (data readiness, platform onboarding, governance dependencies) and drive resolution.
• Establish and maintain AI playbooks, standards, and best‑practice frameworks for internal teams.
• Sponsor and guide enterprise‑wide workshops, training, and knowledge‑sharing initiatives.
• Provide consultative guidance on AI solutions and architecture, partnering with product, engineering, and business teams to shape use cases, design patterns, and implementation approaches.
• Act as a trusted advisor to teams evaluating AI feasibility, trade‑offs, and architectural alignment with enterprise standards.
• Build and lead an AI Center of Excellence to drive talent strategy, mentorship, and continuous capability development.
• Provide leadership and oversight for enterprise MLOps practices, including CI/CD, model registry, and automated rollback.
• Ensure AI systems meet regulatory, security, and privacy standards in collaboration with risk and compliance stakeholders.
• Define and review SLAs, KPIs, and observability standards for AI services, ensuring operational excellence and accountability.
• Set the architectural vision for a scalable, modular AI ecosystem spanning data ingestion, feature stores, training infrastructure, and inference.
• Champion standards for model governance, including versioning, data lineage, explainability, and auditability.
• Evaluate emerging AI technologies and approaches, and define adoption roadmaps aligned with business value and risk tolerance.
• Own the strategic evolution of the on‑prem AI platform stack (e.g., Airflow, Elasticsearch) and its operating model.

AI/ML Deployment Leader

Customer Support

• Customer service and support role working directly with customer accounts, inquiries, and items directly related to client satisfaction
• Supports sales teams in executing a One Bank strategy and growing market share
• Responsible for retaining and deepening client relationships by providing exceptional client experience and support that is knowledgeable, timely and professional
• Proactively works to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship
• Identifies products and services that realize clients’ unmet needs
• Has primary responsibility for risk and compliance requirements by ensuring timely and accurate compliance to procedural, policy and regulatory requirements

Business Banking Support Specialist

Consultant

• Build relationships with customers, engaging them via multiple channels
• Provide the best possible counsel while adapting a digital first mindset
• Obtain and process customer and account information
• Demonstrate and educate clients on available deposit and loan products and services
• Open new consumer and business accounts, complete service requests and submit credit applications
• Proactively educate clients on emerging and self-service digital products and services
• Leverage available resources and technologies to optimize the client experience

Client Relationship Consultant, Banker

Client Partner

• In conjunction with business development officers, responsible for developing and maintaining relationships with Corporate Trust clients
• Reviews and accepts new client relationships based on business line account acceptance policies and procedures
• Provides quality service based on client needs, wants, and expectations; aligns actions accordingly
• Remains sensitive and responsive to both internal and external clients; builds distinctive predictable levels of service
• Resolves problems quickly and effectively
• Works closely with new business development staff, serving as a collaborative business partner when supporting new business conversations from existing or prospective clients
• Identifies business risks and operational challenges and takes steps to mitigate risk and enhance operating systems and processes
• Coordinates the development and implementation of operational changes within the unit
• May be responsible for meeting certain revenue, new business and expense goals
• May manage staff, hire new staff, and/or train staff to successfully meet business objectives.

Client Manager

Engineering Manager

• Provide end-to-end strategic leadership and accountability for the Hogan core banking and Zafin pricing platforms, covering deposit processing, customer master data, rates, fees, billing, and rewards.
• Ensure 24x7 platform stability, resiliency, security, and data integrity across real-time, batch, and event-driven processing environments.
• Drive core platform modernization efforts (e.g., API enablement, event streaming integration, mainframe optimization) to improve agility and scalability while maintaining seamless service for customers.
• Lead, mentor, and transform a global engineering organization (~150–200 engineers and partner resources), fostering a high-performance culture of accountability, inclusion, and engineering excellence.
• Partner closely with Product, Operations, Risk, Compliance, Finance, and Audit teams to align platform capabilities with business goals.

Software Engineering Director 3 – Core Banking Platforms

QA Automation Engineer

• Administer, support, troubleshoot, and maintain enterprise scheduling and orchestration platforms, including technologies such as Autosys, Airflow, and similar enterprise automation solutions
• Manage Linux-based production infrastructure, including system configuration, patching, performance tuning, vulnerability remediation, and operational support activities
• Develop and maintain automation using Python, Go, Shell, or similar scripting and programming languages to improve platform reliability, scalability, and operational efficiency
• Design, implement, and support workflow orchestration solutions, including job dependencies, scheduling logic, error handling, and integrations across distributed systems
• Participate in platform upgrades, migrations, and modernization initiatives while ensuring stability and availability of production services
• Diagnose and resolve complex infrastructure, application, and workflow-related issues through effective troubleshooting and root cause analysis
• Collaborate with application, infrastructure, security, and engineering teams to deliver reliable scheduling and automation services
• Support certificate management, security remediation activities, compliance requirements, and infrastructure maintenance efforts
• Contribute to monitoring, observability, performance optimization, and resiliency improvements across scheduling and orchestration platforms
• Participate in production support processes, including incident response, problem management, and continuous improvement activities
• Support the adoption of modern infrastructure and automation practices, including Infrastructure-as-Code, cloud technologies, container platforms, and CI/CD capabilities where appropriate
• Document operational procedures, platform standards, architecture decisions, and automation solutions

Senior Infrastructure Engineer – Orchestration and Automation

Financial Crime

• Assess and manage risks impacting the company
• Participate in projects ensuring compliance with laws
• Inform policies to maximize profit potential and minimize regulatory exposure

Business Risk Professional 6 – AML

General

• Supports Credit Risk Management’s evaluation and recommendation of individual lending authorities
• Apply and reinforce a consistent, risk‑based lending authority rubric across credit roles
• Develop and execute targeted development plans to address skill gaps, recurring errors, and complex risk scenarios
• Maintain individual lending authority to provide joinder support and approval coverage during seasonal or situational volume peaks
• Serve as a centralized point of contact for lending authority initiatives and ongoing support
• Partner with Quality Management to identify trends, provide early testing feedback, and support remediation efforts
• Collaborate with credit leaders to support evolving underwriting structures and increasing single‑signer authority levels

Business Banking Credit Lending Authority Manager

Auditor

• Coordinates the review and audit of completed SBA and business banking loan packages post-closing in compliance with policies and procedures, regulatory guidelines, and investor standards by gathering and reviewing necessary documents and information within designated time frames.
• Communicates with internal staff, customers/clients, lenders, SBA partners, counsel, and other stakeholders to respond to inquiries, resolve post-close exceptions, and obtain additional documentation needed to complete the file.
• Ensures compliance with internal policies, SBA SOP requirements, regulatory and investor requirements, and quality control standards.
• Reviews files for completeness, accuracy, and adherence to SBA eligibility, documentation, and closing requirements.
• Identifies documentation deficiencies, collateral exceptions, or compliance gaps and works to resolve or escalate issues as appropriate.
• May support post-close audit reporting, file certification, and reconciliation activities, including reviewing final loan terms, fees, and disbursements for accuracy.

SBA Post Close Auditor

AI Engineer

• Responsible for designing, developing, testing, operating and maintaining Enterprise AI Agents
• Takes full stack ownership by consistently writing production-ready and testable code
• Consistently creates optimal design adhering to architectural best practices; considers scalability, reliability and performance of systems/contexts affected when defining technical designs
• Performs analysis on failures, propose design changes, and encourage operational improvements
• Takes feedback from code review and apply changes to meet standards
• Conducts code reviews to provide guidance on engineering best practices and compliance with development procedures
• Accountable for ensuring all aspects of product development follow compliance and security best practices
• Embraces emerging technology opportunities and contributes to the best practices in support of the bank’s technology transformation
• Contributes to a culture of innovation, collaboration and continuous improvement
• Reviews tasks critically and ensures they are appropriately prioritized and sized for incremental delivery; anticipates and communicates blockers and delays before they require escalation

Lead Software Engineer – AI Tools

• Responsible for demonstrating excellent customer service in accordance with the U.S. Bank Core Values
• Provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
• Actively deepens existing customer relationships through routine calling and develops new relationship opportunities through business development activities
• Combines digital tools with strong human connections to offer solutions to business customers
• Requires outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals
• Other responsibilities include account openings, identifying and opening product solutions and account servicing and maintenance for customers within the segment
• Actively develops both internal and external relationships and collaborates with branch partners, centers of influence, clients and other business line partners
• Refers clients to Business Banking and/or other U.S. Bancorp areas for additional needs

Small Business Specialist

Backend Engineer

• Design, develop, and support scalable cloud-native applications and services using Java (Spring Boot), microservices architecture, and modern web technologies.
• Build, enhance, and maintain responsive user interfaces using React and reusable component frameworks.
• Design, develop, and integrate RESTful APIs to support enterprise applications and system integrations.
• Lead end-to-end solution design activities, ensuring alignment with architectural standards, security requirements, and business objectives.
• Support CI/CD pipelines, containerized deployments, and DevOps practices to improve software delivery and operational efficiency.
• Monitor application health, troubleshoot production issues, perform root cause analysis, and implement performance improvements.
• Apply enterprise security standards, observability practices, and operational controls across application and platform solutions.
• Collaborate with cross-functional teams to deliver high-quality, scalable, and maintainable technology solutions.
• Provide technical leadership, architectural guidance, and best practices to engineering teams while driving continuous improvement and innovation.

Senior Software Engineer, Java

Account Manager

• Provides support including industry research, and maintaining internal reports including deal tracking, pipeline reports, Salesforce reports, etc.
• Prepares marketing materials for client meetings and prospect acquisition, coordinating with product areas, as well as other activities as identified/directed by the RMs
• Executes pricing models, and compiles relationship summaries along with other information for the credit approval process
• Conducts due diligence and financial analysis on clients to determine long term financing solutions and cross-sell opportunities
• Works on special projects analyzing industry trends & challenges and other areas as directed