Johnson & Johnson

IT Support

• Lead IT financial management activities, including annual budgeting, rolling forecasts, long-range planning, and variance analysis across IT portfolios
• Establish and maintain financial governance, controls, and reporting processes to ensure transparency, compliance, and accountability for IT spend
• Partner with IT and business leaders to evaluate technology investments, business cases, and total cost of ownership to support strategic decision-making
• Drive cost optimization initiatives, including vendor management, demand management, and financial performance tracking of IT services
• Oversee chargeback/showback models and financial allocation methodologies to align IT costs with business value
• Provide regular financial insights, dashboards, and executive-level reporting to the CIO and senior leadership
• Lead, coach, and develop a team of IT finance professionals, fostering a culture of accountability, collaboration, and continuous improvement

Senior Manager, IT Financial Management

Sales

• Ensure effective management of resources to meet customer needs.
• Manage and coordinate Demand and Access resources tailored to specific facility needs.
• Create facility level cost-benefit analysis for resource allocation.
• Collaborate across MedTech Surgery to meet facility requirements.
• Examine contract issues and make recommendations based on financial analysis.
• Utilize business insight tools for identifying growth opportunities.
• Manage a team of sales representatives and conduct field visits.
• Coach sales representatives in achieving development plans.
• Recruit and hire qualified sales associates for territories.
• Lead sales processes in a compliant and persuasive manner.
• Handle customer product inquiries and objections effectively.
• Maintain knowledge of surgical product applications and coach accordingly.

Regional Sales Manager

Program Manager

• Responsible for deploying and executing standardized processes across strategic collaborations and external manufacturing sites to support service delivery and financial objectives.
• This role leads a small team of professionals serving as process owners across governance, financial processes, scorecard deployment, and operational reporting.
• Execute claims and reverse claims processes, ensuring accuracy, documentation, and timely closure.
• Coordinate payments, purchase orders, and vendor setup (JDE, Ariba) in compliance with financial policies.
• Track cost improvement program (CIP) commitments and support delivery monitoring.
• Support inventory (SLOB) adjustments and assist in capex and expense tracking.
• Support adoption of digital tools (e.g., Power BI, Control Tower) to enhance reporting and visibility.
• Maintain and execute key business processes (e.g., Appian workflows).
• Develop and maintain scorecards and standardized reports to increase transparency.
• Manage activities to shape EM strategy & governance.
• Coordinate governance forums and track follow-up actions.
• Maintain EM training curriculum and ensure ongoing compliance alignment.
• Oversight of Cilag-Global Entrepreneur Governance.
• Accountable for ensuring finished good product flow from External Manufacturing Sites through external sterilization into Distribution Center.
• Drive improved reporting visibility and reduction of manual effort.
• Enable effective coordination across internal and external stakeholders.

Manufacturing Program Manager

Clinical Specialist

• Provide expert clinical product and technical assistance and training to EP/IC physicians and staff on the effective use of AcuNav™ and SOUNDSTAR™ catheters in EP and IC procedures.
• Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO® System and appropriate software modules including CARTOSOUND™, CARTOMERGE™ and the Stockert RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.
• Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training.
• Shares best practices to increase value for customers.
• Use consultative selling techniques to identify potential sales opportunities within the account.
• Create awareness of electrophysiology solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business.
• Maximize customer case support capability through proper planning and scheduling techniques.
• Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with internal partners including regional teams/Pods (i.e. TMs, EP CAS and other ULS CAS), as well as support personnel (i.e. Marketing, FSE, RBD).
• Drive collaboration and maintain consistent, open lines of communication with external partners.
• Develop and share best practices with US Field Sales and Service colleagues and internal partners and develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
• Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
• Prioritize and appropriately respond to requests in a high stress environment and maintain composure and problem-solving focus during stressful interactions.
• Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session.
• Provide mentoring for new electrophysiology commercial team members as requested.
• Perform other duties assigned as needed.

Senior Ultrasound Clinical Account Specialist, Cardiac Sonographer

Strategy

• Serve as the commercial lead for early-stage Compound Development Teams (CDTs)
• Embed commercial strategy from discovery through proof-of-concept to ensure development plans are aligned with DAS roadmap and long-term portfolio value
• Translate the DAS roadmap into actionable asset-level strategies by defining priority disease spaces, patient segments, clinical value drivers, differentiation requirements, and evidence needs across the early pipeline
• Shape target product profiles (TPPs), indication sequencing, competitive positioning, and go/no-go criteria to support timely investment decisions and maximize probability of technical, regulatory, and commercial success
• Provide commercial input into clinical trial design, endpoint selection, comparator strategy, patient enrichment, line-of-therapy positioning, and label-enabling evidence generation for priority GI assets
• Drive portfolio prioritization across internal programs and external innovation opportunities
• Evaluate external assets, combination strategies, and white-space opportunities that can accelerate or strengthen execution of the GI roadmap
• Develop executive-ready recommendations for governance forums
• Partner with late-development program teams to translate asset strategy into launch-ready commercial plans
• Shape pre-launch planning across target product profile refinement, launch sequencing, brand positioning, evidence generation, stakeholder engagement, and readiness milestones
• Lead competitive strategy and differentiation planning

Director, Global Commercial Strategy – GI

Account Executive

• Expand the sales of Ethicon US, LLC products and convert competitive products in compliance with company policy
• Support sales-related activities in the aligned Area/Region
• Understand and demonstrate proper use of our products in an operating room setting
• Execute the selling cycle concisely and ethically
• Manage customer product questions and conduct sales presentations

Associate Account Executive – Surgery

Account Specialist

• Achieve sales goals for the Immunology portfolio of products by delivering market share and market share growth
• Influence decision makers and influencers within assigned customer base to support the use of the company’s products
• Execute marketing strategies at the local level, leveraging resources appropriately
• Gain access to promoted products and sell these products in targeted teaching institutions and/or hospitals and clinics

Key Account Specialist, Gastroenterology

Financial Planning and Analysis

• Support the design and deployment of the SigniFi systems and processes across finance.
• Drive standardization and efficiencies in finance systems, processes, and controls.
• Collaborate with cross-functional teams including project squads, GPO teams, JJT, ISRM, and Global Services to ensure compliance integration.
• Assist in the implementation and monitoring of finance and business controls and processes, across J&J and for related acquisitions, as well as supporting divestiture efforts.
• Support the creation and analysis of data flows, process flows, and system architecture to identify risks and develop the appropriate controls to mitigate risk.
• Support external and internal audits of the SigniFi program, processes, and systems by coordinating with control owners and performers.
• Evaluate emerging technologies for compliance readiness before adoption, to ensure they adhere to data privacy and other related regulations.
• Support ISRM team to ensure IAPP requirements are met and ITGCs are designed and operating effectively.
• Help develop remediation plans for any identified control deficiencies.
• Contribute to the automation of controls and compliance processes to enhance efficiency.
• Participate in the design and execution of compliance reporting and governance strategies.
• Maintain strong relationships across finance, IT, and audit teams to ensure alignment and collaboration.

Finance Manager, Compliance Transformation

General

• Owning the LEO demand planning process
• Establishing and governing project management standards across the LEO function
• Managing the day-to-day operational infrastructure of the LEO function
• Leading or supporting strategic operational initiatives undertaken by LEO
• Developing and maintaining dashboards and reporting frameworks
• Contributing to vendor management activities
• Partnering with the Tech & Data Lead to ensure operational and portfolio data flows are accurate
• Providing ad hoc operational analysis and reporting in support of leadership requests

Project and Metrics Lead

Medical Science Liaison

• Lead strategic, comprehensive territory planning by identifying and cultivating strong community, academic, and opinion leader relationships.
• Develop, maintain, and execute a field strategic plan.
• Serve as a field lead for pre- and post-launch activities.
• Respond to unsolicited scientific inquiries from HCPs, investigators, healthcare systems, and academic centers.
• Identifies, develops, and executes high-level research support for company- and investigator-initiated initiatives.
• Provide appropriate scientific support for investigator-initiated studies.

Principal Medical Science Liaison, Lung Oncology

• Be responsible for attaining sales objectives
• Present complex clinical and business information on Janssen Biotech's immunology products and services to an audience of office and institutional based Dermatology healthcare professionals, government agencies, professional and patient groups, health plans and others involved in the decision-making process
• Use discretion and judgment to execute the franchise and company brand strategy and tactics within the assigned customer segment
• Influence decision makers and influencers within assigned customers to support the use of the company's products in the treatment of relevant disease states
• Execute marketing strategies at the local level
• Build customer loyalty by identifying and cultivating relationships with key decision makers at the local level

Senior Immunology Sales Specialist, Dermatology

• Develop and implement a scientific engagement plan for the territory that aligns with Medical Affairs strategy, prioritized medical objectives, and approved core medical assets.
• Cultivate strong professional relationships with community and academic opinion leaders/KOLs in the territory to advance our scientific credibility.
• Engage in high quality, two-way scientific exchange that encourages dialogue, shared understanding, and learning over time in the relevant disease area.
• Utilize insights and MSL tools to develop a strategic approach for customer engagements within territory by collecting, synthesizing, and applying clinical, scientific, competitive, and territory level information.
• Leverage AI tools and insights to enhance decision making, streamline processes, and improve efficiency and outcomes across core responsibilities.
• Maintain awareness of direct and indirect competitors within the therapeutic area and incorporate relevant, evidence-based clinical context into scientific engagement planning and compliant scientific discussions.
• Deliver relevant scientific data tailored to HCP needs through clear and effective dialogue and presentations that translate complex clinical evidence into meaningful scientific discussion.
• Engage healthcare providers and internal partners to identify challenges or unmet needs and collaboratively propose evidence-based solutions or educational initiatives.
• Identify, collect and submit high quality actionable insights in a timely manner aligned with current strategic priorities of the organization that inform medical strategy and cross functional discussions at the territory level.
• Respond to unsolicited inquiries on J&J products and research from external stakeholders.
• Provide point-of-contact support to investigators and internal partners for both company-sponsored and investigator-initiated studies.
• Compliantly collaborate with internal stakeholders within a matrixed internal environment to support Medical Affairs objectives aligned with organizational goals, and scientific exchange activities, including coordination with MSL field partners, R&D, U.S. and Global Medical Affairs teams, Clinical Operations, and appropriate, role-defined interactions with Sales and Marketing.
• Demonstrate strong scientific acumen through self-reading, engaging in journal clubs, attending educational seminars, attending local and national congresses, and engaging in scientific discussion with peers.
• Foster a culture of inclusion and belonging (internally and externally), increasing engagement, productivity and innovation that reflects the diverse communities we serve.
• Develop a thorough understanding and competence in the following areas – regulatory and health care compliance guidelines; corporate policies on appropriate business conduct and ethical behavior; Medical Affairs SOPs and guidelines.
• In collaboration with Field Director (manager), MSL will develop and implement a performance and development plan and may contribute to additional leadership or enterprise initiatives.
• Perform all administrative requirements in a timely, accurate and compliant manner including documentation of activities and expense reporting.

Medical Science Liaison – Hematology

Analyst

• Oversee all processes associated with the ongoing support of regional label and IFU systems. This includes change request intake and execution as well as day-to-day system support
• Supports all activities associated with the identification, development and deployment of updates to existing label & IFU systems or new label & IFU systems.
• Responsible for understanding global customer requirements and translating those requirements into specific functional design options for global capabilities supported by the technology solution.
• Strive towards global process and system harmonization while maintaining compliance with regional and global regulations.
• Proactively responds to emerging regional and global regulations and/or business requirements through the execution of content and process updates.
• Responsible for communicating business issues or opportunities to next management level
• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures
• Performs other duties assigned as needed

Regional Labeling, IFU System Analyst

Field Engineer

• Responsible for managing the customer support system in the installation, service and repair of all products supported by DePuy Synthes.
• Perform Technical Support to internal and external customers through the Customer Support Call Center
• Manage account schedule and perform the installation, operation, repair and upgrades of equipment within assigned territory.
• Devise and implement preventative maintenance programs and maintain performance and service records for equipment.
• Respond to customer requests for emergency service.
• Determines cause(s), troubleshoots and takes corrective action.
• Manage customer expectations on a regular basis before and after various interactions to ensure customer satisfaction.
• Complete, clear and timely update in the Service Management System related to Workorder, Orders.
• Complete all processing of RMA returns to support individual usage of parts and equipment.
• Manage allocated inventory and complete required audits to support thereof.
• Participate in incident investigation.

Field Service Engineer

Product Marketing

• 支持重点NV产品的市场、竞争格局、生命周期阶段、政策环境和客户洞察分析
• 协助整理产品/组合层面的商业洞察
• 协助NV产品年度市场计划、项目执行跟进和关键工作节点管理
• 支持presentation deck、内部更新、会议材料和中英文沟通文件的准备
• 跟进项目里程碑、会议纪要、action items和跨部门follow-up
• 协助整合销售、市场、准入、渠道、政策和竞争信息，形成结构化tracker或dashboard
• 支持基础数据清洗、分析、可视化和insight总结
• 支持APAC/Global PALM相关英文沟通材料的准备